Summary
Overview
Work History
Education
Skills
Timeline
Generic

Satina Ball

Stuttgart,AR

Summary

Dynamic Certified Pharmacy Technician with extensive experience at Walmart, excelling in medication dispensing and customer service. Proven ability to resolve insurance issues and enhance workflow efficiency. Strong attention to detail and problem-solving skills contributed to improved patient satisfaction and streamlined operations. Committed to maintaining compliance with HIPAA regulations.

Overview

30
30
years of professional experience

Work History

Certified Pharmacy Technician

Walmart
01.2018 - Current

Assist patients with their prescription needs on the phone and at front register; input new prescriptions; troubleshoot insurance problems; check in new medication; put away new medication; keep accurate records for hard copy prescriptions; return in date and out of date medication; assist patients through Medication Therapy Management; return day 10 prescriptions back to shelf.

Invoice Clerk

Walmart
04.2015 - 09.2016
  • Processed vendor invoices accurately and efficiently, ensuring timely payment and compliance with company policies.
  • Verified invoice discrepancies and resolved issues promptly, maintaining strong relationships with suppliers.
  • Utilized financial software to track and manage invoice data, enhancing reporting accuracy and efficiency.
  • Collaborated with cross-functional teams to streamline invoice processing workflows, improving overall departmental productivity.

Cashier

Walmart
06.1995 - 04.2002

Assist patients with their prescription needs on the phone and at front register; input new prescriptions; troubleshoot insurance problems; check in new medication; put away new medication; keep accurate records for hard copy prescriptions; return in date and out of date medication; assist patients through Medication Therapy Management; return day 10 prescriptions back to shelf.

Claims Supervisor

Walmart
03.2002 - 04.2015

Returned damaged merchandise to Return Center

Returned recalled merchandise

Returned vendor merchandise

Completed Store to store transfers

Kept accurate files

Processed warehouse returns

Trained associates on proper claims procedures for leaving defective merchandise.

Followed standard operating procedures for processing hazardous material.

Trained associates on proper processing of hazardous material.

Personnel Training Coordinator

Walmart
08.1999 - 04.2002

Helped hire new associates.

Completed new hire paperwork.

Helped new associates with computer training modules.

Completed daily payroll reports when needed.

Completed schedules when needed.


Education

Associate of Arts - General Studies

Phillips Community College of The University of Arkansas
Stuttgart
05.2000

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Pharmaceutical calculations
  • Workflow optimization

Timeline

Certified Pharmacy Technician

Walmart
01.2018 - Current

Invoice Clerk

Walmart
04.2015 - 09.2016

Claims Supervisor

Walmart
03.2002 - 04.2015

Personnel Training Coordinator

Walmart
08.1999 - 04.2002

Cashier

Walmart
06.1995 - 04.2002

Associate of Arts - General Studies

Phillips Community College of The University of Arkansas
Satina Ball