Dynamic Certified Pharmacy Technician with extensive experience at Walmart, excelling in medication dispensing and customer service. Proven ability to resolve insurance issues and enhance workflow efficiency. Strong attention to detail and problem-solving skills contributed to improved patient satisfaction and streamlined operations. Committed to maintaining compliance with HIPAA regulations.
Assist patients with their prescription needs on the phone and at front register; input new prescriptions; troubleshoot insurance problems; check in new medication; put away new medication; keep accurate records for hard copy prescriptions; return in date and out of date medication; assist patients through Medication Therapy Management; return day 10 prescriptions back to shelf.
Assist patients with their prescription needs on the phone and at front register; input new prescriptions; troubleshoot insurance problems; check in new medication; put away new medication; keep accurate records for hard copy prescriptions; return in date and out of date medication; assist patients through Medication Therapy Management; return day 10 prescriptions back to shelf.
Returned damaged merchandise to Return Center
Returned recalled merchandise
Returned vendor merchandise
Completed Store to store transfers
Kept accurate files
Processed warehouse returns
Trained associates on proper claims procedures for leaving defective merchandise.
Followed standard operating procedures for processing hazardous material.
Trained associates on proper processing of hazardous material.
Helped hire new associates.
Completed new hire paperwork.
Helped new associates with computer training modules.
Completed daily payroll reports when needed.
Completed schedules when needed.