SATISH THIAGARAJAN
Alpharetta,GA
Summary
Results-driven professional with nearly 16 years of experience in achieving breakthrough sales objectives and developing unique strategies in Business Development, Strategic Planning, IT Sales, ROI Accountability, and Team Management. Proven success in engagement, account, delivery, portfolio, program & project management roles with extensive onsite-offshore delivery expertise. Collaborated with Marketing Solutions and Digital Sales Managers to create innovative solutions and integrated sales programs for clients. Skilled in building strong relationships with Key Accounts and driving customer profitability. A visionary leader who excels in formulating and implementing Business Development strategies to generate revenue and maximize profits.
Overview
17
17
years of professional experience
Work History
Account Manager
KRElixir - Client Equifax
Alpharetta, GA
03.2024 - Current
- Maintained close connections with important accounts to guarantee their contentment.
- Produced comprehensive analyses for executive review.
- Secured client agreements to enhance revenue margins.
- Identified expansion opportunities through assessment of customer data.
- Ensured quick resolution of client grievances.
- Created effective plans to boost revenue streams from current accounts.
- Created detailed proposals highlighting services, costs, and benefits for potential clients.
- Engaged in developing cost frameworks through assessment of rival companies.
- Took part in idea-generation meetings for enhancing business initiatives.
- Served as primary liaison for client inquiries and requests.
- Calmed difficult situations by suggesting effective alternatives.
- Ensured effective adaptation of newcomers within the company.
BDM & Talent Acquisitions Manager
Mobileprogramming LLC
02.2019 - 04.2022
- Spearheading the entire sales team for sales management and business development
- Delivering solution capability presentations to clients for opportunity qualification
- Conceiving & implementing effective ideas / strategies that can add value to organization through inspiring leadership, experience & innovation
- Managing pre-sale and sales of solutions and ensuring timely submission of proposals with compliance to client requirements
- Establishing a professional working relationship with decision makers and the C-Level to develop a core understanding of unique business needs
- Guided efforts towards achieving the yearly quota for IT Service solutions; coordinated with SME for Account Management
- Managing the full sales cycle from initial unqualified lead to proposal, handling competition, evaluation & support issues, commercials, price negotiation and closure
- Educating sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales profitability
- Managing portfolio of clients and delivered exceptional client service throughout complex, mission-critical technology solutions
- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them
- Identifying opportunities for services to increase share of wallet and revenue base in the designated accounts
- Working on account mapping, penetration and enhancement of the customer relationship from single and multiple transactions to a partnership level
- Participating in entire process right from initiation of the Request for Proposal (RFP)
- Imparting trainings to the Sales Team to enhance the market share by customer acquisition & retention
- Managing complete marketing operations; conducting sales promotional activities as a part of brand building and market development
- Liaising with top management for evolving strategic vision, driving change, infusing new ideas and taking business performance and productivity to the next level
- Identifying & networking with prospective clients generate business from the new and existing accounts and achieving increased sales growth thus catalyzing profitability
- Leading, mentoring, training & monitoring the performance of team members to ensure efficiency in service delivery
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members
- Recruiting & training the team to ensure high efficiency, creating & sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst the team
Deputy Manager Business Development - South India
Mahindra First Choice Services Ltd.
11.2016 - 11.2017
- Implemented innovative procedures for better performance.
- Ensured daily operations adhered to company policies.
- Streamlined processes by ensuring robust cooperation among various departments.
- Contributed to ongoing employee development programs.
- Formulated plans to enhance customer service quality.
Sales Manager
L & T General Insurance Co. Ltd.
Chennai
01.2015 - 05.2016
- Implemented strategic plans to grow market share.
- Forged strong connections with top stakeholders.
- Presented sales performance data to management on a monthly basis.
- Supervised staff in the sales department.
- Addressed inquiries concerning product features and capabilities.
- Identified improvement areas in existing sales procedures.
- Secured favorable contract terms with suppliers to reduce costs.
- Contributed to the creation of future-oriented strategies for organizational development.
Territory Manager
Manya - The Princeton Review
Chennai
07.2012 - 04.2014
- Developed and implemented strategies to increase sales in assigned territory.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Enhanced team sales techniques through support initiatives.
- Resolved customer complaints promptly and professionally.
- Guaranteed adherence to company pricing standards.
- Created presentations for potential customers highlighting products' features and benefits.
- Identified areas of improvement for increasing efficiency of operations within the region.
Area Sales Manager
Elixir Insurance Service Pvt. Ltd.
Chennai
07.2011 - 06.2012
- Formulated and executed regional sales strategies.
- Directed sales team to achieve peak performance.
- Trained team on product knowledge and effective selling techniques.
- Assessed sales representatives' performance relative to management targets.
- Engaged in networking to uncover regional business prospects.
- Contributed to the creation of diverse promotional items.
- Collaborated with logistics teams to guarantee timely delivery of goods.
- Produced weekly sales volume and revenue growth reports.
Sales Manager
Cholamandalam MS General Insurance Co. Ltd.
Chennai
12.2007 - 06.2011
- Created and executed sales plans that expanded Account share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Assisted senior management in developing long-term strategic goals for the company's growth.
Education
BBA - Marketing Management
Tamil Nadu Open University
Chennai12.2011
Skills
- Business Account Expansion
- Strategic Revenue Planning
- Account Support Proficiency
- Effective Account Management Strategy
- Account Management
- Operational Management
- Strong Communication Skills
- Market Expansion Strategies
- Revenue Optimization
- Product Demonstration
- Request For Proposal Management
- Pipeline Coordination
- Strategic Resource Planning
- Client Relationship Management
- Strategic Account Management
- Expense Reduction Strategies
- Stakeholder Relationship Management
- Leadership Skills
Languages
- English
- Tamil
- Hindi (beginner level)
Personal Information
- Date of Birth: 04/24/86
- Visa Status: J2 with EAD
Languages
English
Professional
Tamil
Professional
Hindi
Limited
Timeline
Account Manager
KRElixir - Client Equifax
03.2024 - Current
BDM & Talent Acquisitions Manager
Mobileprogramming LLC
02.2019 - 04.2022
Deputy Manager Business Development - South India
Mahindra First Choice Services Ltd.
11.2016 - 11.2017
Sales Manager
L & T General Insurance Co. Ltd.
01.2015 - 05.2016
Territory Manager
Manya - The Princeton Review
07.2012 - 04.2014
Area Sales Manager
Elixir Insurance Service Pvt. Ltd.
07.2011 - 06.2012
Sales Manager
Cholamandalam MS General Insurance Co. Ltd.
12.2007 - 06.2011
BBA - Marketing Management
Tamil Nadu Open University
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