Satishwar Prasadi
Roseville,CA
Summary
Over 20 years of demonstrated superior management experience. Strong leadership skills, with the ability to coach and mentor others. Operations and financial management. Excellent with employee relations and human resources management. Ability to work under pressure, willingly assisting peers and superiors in a teamwork environment.
Overview
24
24
years of professional experience
Work History
Store Manager
Grocery Outlet
03.2020 - 01.2023
- Oversaw day-to-day operations of store.
- Monitored and managed store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured adherence to applicable wage and hour laws for nonexempt partners and minors.
- Solicited customer feedback to understand customer needs and needs of local community.
- Utilized all operational tools to plan for and achieve operational excellence in store.
- Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
- Utilized management information tools and analyzes financial reports to identify and address trends and issues in store performance.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
LBO Manager
OLIVE GARDEN
06.2016 - 03.2020
- Oversaw day-to-day operations of restaurant to upload successful operations strategies and maximize business success.
- Ensured food and safety standards are being adhered to
- Developing systems to ensure order accuracy and freshness for TOGO Guests, which resulted in 13% increase in TOGO and Catering sales
- Controlled costs to keep business operating within budget and increase profits.
- Lowered liquor costs by 2.7% YOY by implementing monthly bartender meetings, and eliminated barriers to improve speed of service from bar
- Developed 7 Host to TOGO Specialist, 4 Servers into Bartenders
- Maintained professional, organized, and safe environment for employees and patrons.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier
NUGGET MARKET
01.2016 - 06.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Store Manager
STARBUCKS
08.2010 - 12.2015
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Approved regular payroll submissions for employees.
- Actively dual store managed while other Store Manager out on medical leave
- Helped lead "Global Month of Service" in Sacramento and San Francisco Bay Area Region.
- Assisted in "Heroes for Hire" program.
Store Manager/ Training Store Manager
JAMBA JUICE
05.1999 - 08.2010
- Utilized financial tools and analyzed financial reports to identify and address trends and issues in store performance.
- Acted as District Manager during District Manager leave/Vacation
- Assisted in successfully opening 8 new Jamba Juice stores in Sacramento Region.
- Generated financial and operational reports to assist management with business strategy.
- Ensured that all productivity numbers, sales and budgets are met.
- Reviewed business practices, determined needs of customers and team members and identified performance opportunities to create strategies that improve overall business performance.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained, coached, counseled and disciplined team members and shift managers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Maintained up-to-date knowledge of store trade area and surrounding community.
- Developed and maintained positive relations with surrounding community through effective marketing and sponsorship.
- Reduced operational risks while organizing data to forecast performance trends.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Certificate of Completion - ServSafe Food Protection-Managers Certification
National Restaurant Association (NRA)
Chicago, IL05.1997
High School Diploma -
Woodrow Wilson High School
San Francisco, CA06.1987
Timeline
Store Manager
Grocery Outlet
03.2020 - 01.2023
LBO Manager
OLIVE GARDEN
06.2016 - 03.2020
Cashier
NUGGET MARKET
01.2016 - 06.2016
Store Manager
STARBUCKS
08.2010 - 12.2015
Store Manager/ Training Store Manager
JAMBA JUICE
05.1999 - 08.2010
Certificate of Completion - ServSafe Food Protection-Managers Certification
National Restaurant Association (NRA)
High School Diploma -
Woodrow Wilson High School