Satonka Brown
New York
Summary
Knowledgeable in guest services and effective problem-solving, honed across roles from Relief Concierge at Abro Management to Property Manager at Players Theatre. Strong customer service and adaptability, especially in fast-paced environments and ensuring operational excellence.
Overview
28
28
years of professional experience
Work History
Relief Concierge
Abro Management
05.2022 - Current
- Assist guests with special needs or requests
- Provide customer service
- Remedy issues effectively as promptly as possible
- Maintain front desk's concierge book to ensure security, intake and deliveries
On Call Porter/Repairman
Hector Can Fix-It
01.2014 - 06.2021
- Provided as needed repair and porter services in both commercial and residential locations
- Communicated with coworkers and managers about completed duties
- Responded to exigent matters at multiple locations
Site Manager
RL Contracting
03.2002 - 06.2010
- Responsible for proper staffing at work sites
- Oversaw inventory of tools and supplies
- Personnel responsibility that included time sheets and payroll
- Conducted regular site reviews with team members for efficient problem-solving and progress updates
USMC
United States Marine Corps
06.1998 - 04.2002
- Infantry
- Hazmat, NCO
- Daily inspection of regiment
- Ensured hazmat storage was completed as required
- Oversaw certifications were current
- Worked effectively in fast-paced environment
Property Manager
Players Theatre
02.1996 - 08.1998
- Handled opening and closing of house
- Conducted regular inspections and completed as needed repairs
- Ordering supplies for house and as needed inventory
- Receiving inventory for production and administration
Education
Associate of Applied Science - Business Management
NYU/Monroe
New York, NY12.1998
Skills
- Customer Service
- Highly Adaptable
- Guest Services
- Effective problem solving
Timeline
Relief Concierge
Abro Management
05.2022 - Current
On Call Porter/Repairman
Hector Can Fix-It
01.2014 - 06.2021
Site Manager
RL Contracting
03.2002 - 06.2010
USMC
United States Marine Corps
06.1998 - 04.2002
Property Manager
Players Theatre
02.1996 - 08.1998
Associate of Applied Science - Business Management
NYU/Monroe
Similar Profiles
Courtney GoldenCourtney Golden
Tattoo-artist at Abro InkworksTattoo-artist at Abro Inkworks
Layal SaadLayal Saad
Property Manager at Abro PropertyProperty Manager at Abro Property
Devi Nanda M SDevi Nanda M S
Operations assistant at Kshithi Facilities management services , Motilal Oswal Asset Management CompanyOperations assistant at Kshithi Facilities management services , Motilal Oswal Asset Management Company
Talia HaddadTalia Haddad
On Air Sales Host at Puff MediaOn Air Sales Host at Puff Media
Erika PinkusErika Pinkus
VP, Senior Client Advisor at Marsh McLennan AgencyVP, Senior Client Advisor at Marsh McLennan Agency