Strategic and results-oriented Human Resources professional with extensive experience in employee relations, training and development, talent acquisition, and compliance. Adept at partnering with leadership to drive business-aligned HR initiatives that enhance employee engagement and retention. Skilled in conflict resolution, policy implementation, and HRIS management. Proven ability to support multi-site operations by conducting manager check-ins, providing employee relations guidance, and ensuring adherence to employment laws and best practices.
Overview
8
8
years of professional experience
Work History
HR Generalist
Patriot Environmental Services/ Crystal Clean
McClellan Park, California
07.2022 - 08.2025
Acted as primary contact for employee relations, resolving inquiries on policies and conflict resolution for 700+ employees.
Managed performance management processes, coaching, disciplinary procedures, and dispute resolution, ensuring compliance with labor laws.
Executed HR project management for three acquisitions, overseeing due diligence and employee transitions to facilitate smooth integration.
Led implementation of new HR policies through strategic communication initiatives, training sessions, and presentations to leadership.
Implemented confidential reporting system to empower employees in voicing concerns about policy violations.
Partnered with legal counsel to proactively address legal matters concerning HR policies and compliance issues.
Implemented employee recognition programs that acknowledged outstanding performance, enhancing motivation and morale across the organization.
Maintained HRIS and talent management systems, generating reports and analyzing key metrics for informed decision-making.
HR Operations Manager
Advanced International Aviation Acadamy
Sacramento, CA
06.2020 - 07.2022
Conducted recruitment processes for new hires, streamlining job postings, interviews, and background checks.
Facilitated comprehensive onboarding programs, improving employee integration within the organization.
Managed payroll for over 20 employees with a focus on accuracy and regulatory compliance.
Oversaw reconciliation of accounts and managed invoicing to ensure operational efficiency.
Developed HR strategies aimed at enhancing employee engagement and retention rates.
Addressed employee relations issues promptly to maintain workplace harmony.
Drafted internal communications including emails, memos, and forms for effective information sharing.
Collaborated with accounting on financial transaction reporting to aid strategic decision-making.
Administrative Assistant
Elk Grove Ford
Elk Grove, California
06.2017 - 06.2020
Managed daily scheduling for service appointments and customer inquiries, enhancing operational efficiency.
Answered phone calls and emails to provide timely information, improving business correspondence.
Greeted visitors professionally, responding to inquiries and directing them appropriately.
Maintained accurate filing systems for customer records and vehicle documentation to support compliance.
Organized physical and electronic document filing systems, ensuring accuracy and confidentiality.
Tracked supplies and placed orders to support effective inventory management.
Processed incoming mail and packages, ensuring prompt distribution to staff members.
Facilitated interdepartmental communication to promote collaboration across the organization.
Education
Bachelor of Science - Human Resources And Organizational Behavior
Sacramento State University
Sacramento, CA
05-2022
Skills
Employee relations and HR compliance
Performance and talent management
Onboarding and recruitment
Project and change management
Microsoft Office 365 proficiency
ADP and payroll systems expertise
Applicant tracking systems knowledge
Adobe Acrobat and Google Suite skills
HR data analysis
Languages
Punjabi
Professional
Urdu
Limited
Hindi
Limited
Timeline
HR Generalist
Patriot Environmental Services/ Crystal Clean
07.2022 - 08.2025
HR Operations Manager
Advanced International Aviation Acadamy
06.2020 - 07.2022
Administrative Assistant
Elk Grove Ford
06.2017 - 06.2020
Bachelor of Science - Human Resources And Organizational Behavior