Over 14 years of experience as Senior DevOps Engineer, Infrastructure Solution Designing, Linux Administrator roles, predominantly in the areas of IP Media, Technology,E commerce, Insurance, Banking and Retail services.
Leveraged Rancher to simplify the deployment and management of Kubernetes clusters across multiple environments, including on-premises and cloud.
Utilized Rancher's web interface for efficient provisioning, managing, and monitoring of Kubernetes clusters, ensuring optimal performance and reliability.
Implemented Rancher’s integrated tools for seamless application deployment, service discovery, monitoring, and logging.
Achieved streamlined and consistent Kubernetes operations using Rancher, enhancing infrastructure scalability and resilience.
Extensive experience in programming and scripting using Python, BASH, and Groovy.
Expertise in sophisticated Internet and media-based applications and services, scaling from thousands of users to millions of users.
Strong experience in implementing and supporting infrastructure utilizing Virtual Private Cloud within Amazon Web Services, with the help of orchestration platforms like EKS and ECS.
Expertise in systems deployment and configuration management using Terraform, Puppet, Ansible, and Helm.
Proficient in working with version control tools like Git and using source code management client tools such as Git Bash, GitHub, Git GUI, and GitHub Actions.
Experienced in continuous integration tools such as Jenkins and Concourse for setting up new pipelines, creating stages, tasks, artifacts, and deploying apps in pre-prod and prod environments.
Experience in system building, installs, upgrades, patches, and setting up backup, Disaster Recovery, and High Availability environments.
Experience installing, configuring, and troubleshooting NoSQL and SQL databases like MongoDB and PostgreSQL.
Quick at analyzing and identifying operational issues, including a good understanding of backups, deployment, and load balancing techniques.
Experience in creating and maintaining proactive monitoring systems based on Nagios, Splunk, and Graphite.
Substantial experience in analyzing issues with firewalls, networks, and private and public VIPs.
Experience in analyzing and fixing issues identified in PCI vulnerability scans of web and application servers.
Worked in Agile methodology projects.
Excellent organizational, analytical, and teamwork skills, along with good communication and interpersonal skills, resulting in higher team productivity and lower operating costs.
Always ready to learn and take on challenges with new technologies.
Overview
16
16
years of professional experience
Work History
Cloud Architect, SRE
Bank of America, Genesis10
New York, NY
01.2023 - Current
Support and enhance BOFA infrastructure on OpenShift Container Platform.
Demonstrate expertise in deploying, configuring, and managing Middleware applications, .NET, and Go-lang applications on OpenShift.
Utilize Docker and Kubernetes for containerization and orchestration of workloads.
Implement Horizontal Pod Autoscaling and load balancing strategies for efficient application performance.
Create custom Helm charts for seamless application deployment on OpenShift clusters and proficient in Helm packaging.
Customize Helm templates to meet specific application requirements.
Manage Helm repositories for effective sharing of charts within development teams.
Ensure smooth application deployments by managing dependencies within Helm charts.
Implement CI/CD pipelines with Jenkins on OpenShift for streamlined integration and deployment.
Ensure security and compliance with access controls, encryption, and secure communication protocols.
Maintain comprehensive documentation for configurations, deployments, and Helm packaging.
Provide technical leadership and mentorship for junior-level DevOps Engineers.
Track and evaluate performance metrics for timely and budget-conscious software delivery.
Work with Quality Assurance team to ensure application adherence to specifications.
Present and defend architectural, design, and technical choices to internal audiences.
Sr Devops Engineer
Blockgraph, LLC
New York, NY
01.2022 - 12.2022
Blockgraph is an Identity Operating System is software that communicates with audience data attributes and allows other programs to use that data in an effort to recognize and understand individual audiences and households across channels and devices.
With Blockgraph's IDoS, companies can find, reach, and measure audiences across TV touchpoints in connected homes. We also help companies connect with and resolve identities via trusted partners, create custom audiences and lookalike models, and action targets across distribution channels.
Build out, maintain, troubleshoot and advance cloud-based infrastructure on AWS with the help of EKS.
Ensure security patches and software versions are up to date on a on a regular basis using the AWS SSM manager tool.
Configure the automate scaling of both microservices in Kubernetes and EKS instances running in AWS. This involved extensive testing, monitoring, and debugging at each level of the pipeline.
Write Umbrella helm chart that deploys all services in one go. It allows proper versioning of the software and the services it constitutes.
Use Terraform to automate the deployment of the whole system.
Ensure applications are secure and well monitored with
Collaborate with developers, product managers and other participants in the development of solutions
Mentor and cross train other team members
Assist in continuous process improvement
Automation of day to day tasks and some project related activities using BASH and Python Scripting Languages.
Contribute to the Continuous improvement of software engineering practices
Ensure best practices and methodologies are applied throughout the lifecycle of the application
Provide & lead the design, deployment, automation and scripting solutions to drive new capabilities, visibility, and efficiency across our LOB
Influencing resiliency and scalability in production environments in Amazon Web Services and other internal cloud platforms
Collaborate with other technical platforms and partners to engineer an integrated, end-to-end solution that supports frameworks across technology layers (availability, reliability, and performance)
DevOps Engineer
Comcast - Cognizant technology services
Philadelphia, PA
05.2016 - 01.2022
Infrastructure Solution Designing, Linux
Administrator roles, predominantly in the areas of IP Media, Technology,E commerce, Insurance,
Banking and Retail services
Good experience in Systems programming and scripting using Python, Gobang and Shell.
Expertise in sophisticated Internet and media-based applications and services, scaling from thousands of users to millions of users
Expertise in Kubernetes to orchestrate the deployment, scaling and management of
Docker Containers and manage the application lifecycle through HELM package managers
Strong experience in implementation, and support of the Comcast infrastructure utilizing a
Virtual Private Cloud located inside Amazon Web Services second generation EC2 platform and open stack cloud platforms
Expertise in Systems deployment and configuration management using Puppet, Ansible and
Terraform
Good Experience in working on version control tools like Git and used source code management client tools like Git Bash, GitHub, Git GUI
Experience in system building, installs, upgrades, patches, and setting up backup, Disaster
Recovery, High Availability environments
Experience in setting up security realms across the environments, doing performance monitoring and tuning on Linux machines
Experienced in Amazon EC2 setting up instances, virtual private cloud (VPCs), and security groups
Launching and configuring of Amazon EC2 Cloud Servers using AMI’s (Linux/Ubuntu)
Responsible to build Public Cloud Environment (Amazon AWS, Terre mark and Rack space) instances and to manage Firewall and Load balancing between various servers
Involved in supporting Cloud Instances running Linux and Windows on AWS, experience with
Elastic IP, Security Groups and Virtual Private Cloud in AWS
Extensively worked with puppet
Installing puppet master, agents, writing manifests and pushing them to agents for CI and CD
Experience installing, configuring and troubleshooting NoSQL and SQL databases like
MongoDB and PostgreSQL
Quick analyzing and identifying ability of operational issues including good understanding of backups, deployment and load balancing techniques
Quick analyzing and identifying ability of operational issues including good understanding of backups, deployment and load balancing techniques
Experience in continuous integration tools such as Jenkins, Concourse for setting new pipelines, creating stages, tasks, artifacts, and deploying apps in pre-prod and prod
Experience in creating and maintain proactive monitoring systems based on Nagios, Splunk and
Graphite
Substantial experience in analysis issues with firewalls, networks and private and public VIPs
Experience in analyzing and fixing issues identified in PCI vulnerabilities scans of web and application servers
Worked in Agile methodology projects
Excellent organizational, analytical and teamwork skills along with good communication and interpersonal skills thereby resulting in higher team productivity and lesser operating costs
Always ready to learn and take up challenges on new Technologies.
Sr. Infrastructure Specialist
Apple Inc - Cognizant Technology Services
Sunnyvale, CA
09.2015 - 05.2016
Planning the infrastructure roadmap and pipelines at Project initiation stage
Setting up new pipelines and supporting Continuous Integration deployment using Jenkins
Supporting Systems Infrastructure comprised of CentOS.
Creating Docker images for application
Setting up Jenkins pipelines for automated docker image creation and pushing toArtifactory
Automating the Environment setup for Mac using Homebrew and Ansible
Creating and configuring virtual development environments with Ansible and Virtual Box using Vagrant.
Deploy and support of J2EE applications, services, Apache Tomcat, MongoDB across all the environments (Production and Pre-Production).
Troubleshooting and resolving the all infrastructure related issues.
Building automated deployments using configuration management tool Ansible.
Evaluating new application packages and tools and performs research on best practices.
Artifactory installation, setup and maintenance
Creating and configuring virtual development environments with Chef and Virtual Box using Vagrant.
Handling bi-weekly, quarterly and all major releases and Coordinating all the patch
activities with the Client Vendors.
Manage hundreds of C7000 Server hardware which hosts thousands of virtual machines running across two Apple data centers.
Migration of 800+ Prod and Non-Prod Virtual machines and Blade physical servers from VMWARE to KVM environment by setting up new OVIRT environment from the scratch.
Automation of day to day tasks and some project related activities using Shell and Python Scripting Languages.
Automation of scripts to support for Virtualization environment with the help of REST APIs
Manage the EMC VNX storage environment using the unisphere Like storage Lun mapping, addition and deletion, etc.
Network management support (including network tuning, BigIP F5 load balancing, subnets/VLANs) part of virtualization implementation.
Work with HPOO teams to create flows for the day-to-day Administration tasks.
Keeping all the servers up to date with the correct OS updates and hardware firmware levels.
Meeting customer requirements and expectations with deadlines.
Demonstrated ability to work effectively within a team and with
cross-functional technical and business teams
Good knowledge on Cloud Computing and Data center Server virtualization solutions like Containers / VMWARE / OVIRT / KVM Dockers.
Build tools and automation that eliminate repetitive tasks
Experience with continuous integration and deployment automation tools such as Jenkins, Puppet, Ansible,
Experience source control tools such as GIT/GitHub
Working on to develop skills on Python Programming and Open Stack.
Provide L3 Support for Linux / Solaris, AIX / Administration for more than 4000+ UNIX servers.
Responsible for providing wide range of remote support for 150 Customers.
Handling daily issues that are generated by monitoring tool and requests from the internal
and Customers.
Installed and Configured Racks and Bays at hardware Level.
Implementing the ON-BOARD IP address tasks setting at hardware level.
Configuring ILO’s, Installing ILO’s permissions and Creating ILO accounts for the new Bays.
Implemented Firmware Updates on the HP dl 380 ProLiant & IBM X-series.
Implementing Error corrections like Time, Product ID and Serial Number on the BIOS level
Implemented Raids on Both Hardware and Software Level.
Overseeing the Quality procedure
Hands on experience in working in Large Data Center Environments.
Hands on experience in rebuilding the servers with Dsk0(Boot) Disk failure.
Hands on experience in rebuilding the secondary Disks.
Hands on experience in Installing Patches on windows using Microsoft Gold Shield.
Hands on experience in Configuring new device drivers.
Effective use of utility’s like SSH and IP TABLES for firewall configuration on Linux.
Hands on experience in ITAM processes, ETMS and BMC Remedy Ticketing System.
Installing required patches and packages using standard RHEL utility’s (YUM & RPM) and
SOLARIS utility’s (pkg & patch) on RHEL 4,5 and Solaris 10,9.
Installed and Configured Vxvm to perform file system management on Solaris.
Hands On experience in troubleshooting plexes in Vxvm to bring from clear, stale state to
normal state.
Hands on Experience in fixing security issues using tools like ESM(Symantec).
Hands on experience in implementing LVM in RHEL for File System management.
Experienced in providing trouble shooting for Server Hung, Crash and File System Full
Hands on experience in implementing Ip tables in RHEL for fire wall configuration.
Server builds for Solaris and AIX operating systems.
OS Installations, Upgradations, OS Migrations
Supporting for Disaster Recovery Plans for all Data Centers.
APAR, PTF and ML, TL installation and management. Installing any third-party tools as and when required. Using alternate disk installation method for the same for critical servers to reduce down time.
UNIX Administrator
IBM India Pvt Ltd
12.2008 - 01.2011
Application on Demand (AOD, AOD – UNIX Production Support
AOD is an IRP designed which enables the authorities to manage the infrastructure of Clients
Applications on Demand division of IBM providing Remote Production Support Responsibilities to nearly 4000+ AIX Servers spread over 6 Data Centers (4 in US & 2 in UK)
Responsibilities:
Provide L3 Support for Linux / Solaris, AIX / Administration for more than 4000+ UNIX servers
Responsible for providing wide range of remote support for 150 Customers
Handling daily issues that are generated by monitoring tool and requests from the internal and Customers
Installed and Configured Racks and Bays at hardware Level
Implementing the ON-BOARD IP address tasks setting at hardware level
Configuring ILO’s, Installing ILO’s permissions and Creating ILO accounts for the new Bays
Implemented Firmware Updates on the HP dl 380 ProLiant & IBM X-series
Implementing Error corrections like Time, Product ID and Serial Number on the BIOS level
Implemented Raids on Both Hardware and Software Level
Overseeing the Quality procedure
Hands on experience in working in Large Data Center Environments
Hands on experience in rebuilding the servers with Dsk0(Boot) Disk failure
Hands on experience in rebuilding the secondary Disks
Hands on experience in Installing Patches on windows using Microsoft Gold Shield
Hands on experience in Configuring new device drivers
Effective use of utility’s like SSH and IP TABLES for firewall configuration onLinux
Hands on experience in ITAM processes, ETMS and BMC Remedy Ticketing System
Installing required patches and packages using standard RHEL utility’s (YUM & RPM) and
SOLARIS utility’s (pkg & patch) on RHEL 4,5 and Solaris 10,9
Installed and Configured Vxvm to perform file system management on Solaris
Hands On experience in troubleshooting plexes in Vxvm to bring from clear, stale state to normal state
Hands on Experience in fixing security issues using tools like ESM(Symantec)
Hands on experience in implementing LVM in RHEL for File System management
Experienced in providing trouble shooting for Server Hung, Crash and File System Full
Hands on experience in implementing Ip tables in RHEL for fire wall configuration
Server builds for Solaris and AIX operating systems
OS Installations, Upgradations, OS Migrations
Supporting for Disaster Recovery Plans for all Data Centers
APAR, PTF and ML, TL installation and management
Installing any third-party tools as and when required
Using alternate disk installation method for the same for critical servers to reduce down time.
NoSQL and SQL databases like MongoDB and PostgreSQL
EKS
Dockers
Python
Bash
Java
Networking
Timeline
Cloud Architect, SRE
Bank of America, Genesis10
01.2023 - Current
Sr Devops Engineer
Blockgraph, LLC
01.2022 - 12.2022
DevOps Engineer
Comcast - Cognizant technology services
05.2016 - 01.2022
Sr. Infrastructure Specialist
Apple Inc - Cognizant Technology Services
09.2015 - 05.2016
Senior UNIX Administrator
SuperValue - TCS
01.2011 - 09.2015
UNIX Administrator
IBM India Pvt Ltd
12.2008 - 01.2011
Bachelor of Computer Applications -
NA
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RON RIGGSRON RIGGS
Project Manager – Global Technology – Core Technology Infrastructure – IAM at Genesis10 Consultant to Bank of AmericaProject Manager – Global Technology – Core Technology Infrastructure – IAM at Genesis10 Consultant to Bank of America