RON RIGGS
Clover,SC
Summary
Senior level project manager with sixteen years of experience successful leading end-to-end tactical and strategic projects and programs within the telecom, network, and IT Infrastructure spaces.
I have a bachelor’s degree in project management and apply the foundational concepts of the Project Management Body of Knowledge (PMBOK). Strong problem-solving and soft skills allow me to be an effective team leader, team member, facilitator, and collaborator of globally dispersed, high-performance, cross-functional teams that deliver value.
Notable achievements include:
• Graduate of U.S. Army Ranger School – RLTW!
• Awarded Project Manager of the Year.
• On-time, multi-year market launch of 3G/UMTS and 4G/LTE wireless technologies.
• Reduced market level core transport monthly recurring costs by $1.3 million.
• Developed and implemented processes that reduced network deployment costs by 30%.
• Developed a non-biased vendor selection process that was adopted organizationally.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Project Manager – Global Technology – Core Technology Infrastructure – IAM
Genesis10 Consultant to Bank of America
05.2022 - Current
- Working within Identity Managements Application and Database Services organization, planned, designed, and scheduled phases for large infrastructure projects including bare metal, software uplift/upgrade, NPT/EOL, and migration.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated cross-functional teams and resolved conflicts, and maintained positive work environments throughout the project lifecycle.
Project Manager – IT Infrastructure - Enterprise Data Center
Insight Global Consultant to Charter Communications
01.2020 - 05.2022
- Guide line of business organizations through PMO intake processes, defined requirements, and identified appropriate technology solutions for their IT infrastructure projects to meet requirements within a legacy and hybrid-cloud infrastructure environment.
- Lead technical design meetings with IT functional teams to facilitate the creation and implementation of designed solutions
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager – Service Delivery: Managed Services
ConsultUSA Consultant to Lumos Networks/Segra
03.2015 - 07.2019
- Collaborate with sales engineering, outside plant engineering and construction (OSP&E), network design and engineering, operations, service provisioning, internal and external stakeholders, and vendors to deliver new fiber builds to support carrier Ethernet 2.0 and a portfolio of cloud-based managed products and services
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Use project management best practices in conjunction with company processes and business systems to plan, execute, monitor & control, and close projects within a waterfall environment
- Create, distribute, and update project packages and plans; schedule and conduct internal and external kick-off calls; manage and communicate with internal and external stakeholders, facilitate problem-solving of technical engineering issues; develop work breakdown structure (WBS) and decompose to work packages; escalate appropriately.
Project Manager – ETTCS/4G/LTE
Matrix Resources Consultant to AT&T Wireless
12.2012 - 12.2014
- Supported the Georgia markets outside plant construction and engineering department, regional and national Project Management Offices (PMO), and cross-functional teams consisting of design, engineering, and provisioning, as well as AT&T vendors to deliver Ethernet to the Cell Site (ETTCS) and Ethernet over Microwave (EoMV) programs and technologies in support of 4G/LTE market launch
- Used the annual plan of record (POR) and monthly plan of execution (POE) as baseline to lead and manage the deployment, implementation, and integration of over 2,000 cell sites
- Built workflows and process through in-house applications and PACE (Proliance by Meridian) and CASPR (Cost Accounting and Schedule Project Reporting)
- Held daily project status calls with vendors and project teams to ensure cell site civil work requirements met transport forecast dates
- Developed and managed appropriate milestone forecasts; conducted risk assessments and identified other potential constraints and implemented appropriate mitigation
- Managed and tracked risks through the Wireless Jeopardy Tool; prepared and reported project slip assessments, prepared weekly project status reports and presented project status updates to excutive level
Project Manager – UMTS/3G
Matrix Resources Consultant to AT&T Wireless
05.2009 - 12.2012
- Supported the Tennessee and Kentucky markets Circuit, Path, Design and Ordering (CPDO) department, provided project leadership in the deployment of the 3G/UMTS technology launch
- Led the CPDO organization in meeting its deliverable dates relative to the plan of execution (POE) through planning, coordination and monitored of work effort of CPDO with other internal departments including outside plant construction and engineering, Radio Frequency (RF), local exchange carriers, and other internal and external stake holders.
- Directed the workflow between multi-organizational teams to facilitate timely circuit delivery, testing, acceptance, and site integration to meet cluster launch dates.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Project Manager – Capacity Planning
Matrix Resources Consultant to AT&T Wireless
05.2008 - 05.2009
- Supported the Tennessee and Kentucky capacity management (transport) team, managed the cost optimization effort to identify, analyze, groom, and disconnect TDM cellular transport facilities to optimize transport resources and reduce markets monthly recurring costs
- Responsible for building a team of engineers consisting of transport design, network, and circuit provisioning
- Developed and documented project management methodologies and processes that linked the CPDO organization to the AT&T Mobility Work Order Management System resulting in more accurate and timely circuit design and provisioning completion, order processing, scheduling, tracking, and invoicing
- Planned, coordinated, and executed cut-over schedules across regional and market level functional teams; the project team reduced the markets monthly recurring cost (MRC) by over $1.3 million dollars.
Education
B.S. Technical Management: Project Management -
Devry University
10.2007
Skills
- Vendor Sourcing and Selection
- Conflict Resolution
- Cost Control
- Data Analysis
- Performance monitoring
- Agile Methodology
- Microsoft Visio
- Project scope
Military Experience
Ranger Instructor, Instructed Army Ranger students in the methodologies of operational planning, task organization, reverse planning, and combat related blocks of instruction specific to a mountainous environment.
Certification
- PMP
- ITIL 4 Foundation
- PMI - Agile Hybrid Project Pro (AHPP)
Professional Development Courses
- SAFe 6
- ITIL V4 Foundation Course
- Agile Hybrid Project Professional
- SCRUM Immersion
- PMO Basics
- Project Quality Management
- Project Management Foundations
Technical Experience
- Transport Engineer, Cox Business Services, 09/07, 02/08
- Data Center Engineer Lead, Cingular Wireless Voss Technology Center, 09/06, 05/07
- Provisioning Installation Technician, Telcove (Level 3), 01/06, 05/06
- Base Station Engineer, Cingular Wireless/Contractor, 10/05, 01/06
- Network Operations Technician II (MTSO/BSE/Switch), T-Mobile, 07/04, 10/05
- Active Reserve Technician (ART), Dept. of the Air Force, 07/02, 07/04
- Telecommunications Instructor, Telephony Quest, 08/00, 07/02
- Field Project Supervisor – Structured Cabling, T-One, Inc., 08/98, 08/00
Timeline
Project Manager – Global Technology – Core Technology Infrastructure – IAM
Genesis10 Consultant to Bank of America
05.2022 - Current
Project Manager – IT Infrastructure - Enterprise Data Center
Insight Global Consultant to Charter Communications
01.2020 - 05.2022
Project Manager – Service Delivery: Managed Services
ConsultUSA Consultant to Lumos Networks/Segra
03.2015 - 07.2019
Project Manager – ETTCS/4G/LTE
Matrix Resources Consultant to AT&T Wireless
12.2012 - 12.2014
Project Manager – UMTS/3G
Matrix Resources Consultant to AT&T Wireless
05.2009 - 12.2012
Project Manager – Capacity Planning
Matrix Resources Consultant to AT&T Wireless
05.2008 - 05.2009
B.S. Technical Management: Project Management -
Devry University
- PMP
- ITIL 4 Foundation
- PMI - Agile Hybrid Project Pro (AHPP)
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