Satya Prakash Reddy Madhire
Amazon Web Services (AWS)
Dallas,TX
1
Certification
10
years of professional experience
Cloud and infrastructure professional with 8+ years of experience across AWS cloud engineering, infrastructure provisioning, and as a Technical Account for 3+ years at AWS, by handling multiple customers having revenue over $3.5M/year driving $300K+ in annualized cost savings, leading security improvement programs, Database and AI/ML Workshops and enabling enterprise cloud adoption for customers processing $23B+ in annual transactions. 7x AWS certified professional with expertise in cost optimization, security, database architecture, and AI/ML enablement. Proficiency in Cloud security architecture, and compliance-driven infrastructure programs, with working knowledge of Kubernetes and GitHub Actions for CI/CD workflows. Experienced supporting hybrid and multi-cloud environments (AWS, Azure, Google Cloud) for enterprise and financial services clients. 7x AWS certified.
Work History
Technical Account Manager
3 Years 2 Months- Directed infrastructure provisioning and multi-region migration projects over 12 months using Infrastructure-as-Code (Terraform, CloudFormation), reducing infrastructure costs 25% while maintaining 99.99% uptime across three enterprise accounts.
- Designed and led a Security Improvement Program with a customer CTO covering 6 domains and 90 controls, achieving 100% security and compliance posture.
- Partnered with a financial services enterprise client to raise security compliance metrics from 73% to 95%, and supported infrastructure capacity planning that reduced compute costs $12K–$15K/month.
- Built and maintained capacity planning and cost-forecasting models for AWS compute and database infrastructure, translating utilization data into provisioning and scaling decisions across accounts spending up to $600K/month.
- Delivered infrastructure rightsizing initiatives across EC2/RDS environments, generating $96K–$216K in annualized savings through resource optimization and Savings Plans adoption.
- Supported multi-cloud and hybrid infrastructure strategy, advising enterprise customers on AWS and Azure architecture, security, and compliance.
- Presented infrastructure and security roadmaps to C-level stakeholders and cross-functional engineering teams, aligning technical decisions with business and compliance requirements, reducing escalations 20%.
- Facilitated architecture reviews and operational excellence workshops across three enterprise accounts, improving infrastructure utilization 22% and operational metrics 30%.
- Drive Security and IEM events with multiple customer teams (Dev,Ops and Sec) and helped in deploying the workloads mapping the requirements using TOGAF life cycle.
Cloud Solutions Engineer
3 Years 1 Month- Supported cloud infrastructure operations and technical troubleshooting for enterprise clients, building foundational experience in AWS cloud services and infrastructure management.
- Supported Elasticsearch and Kinesis infrastructure in a 24x7x365 global operations model; served as technical escalation point, performing root cause analysis and driving remediation for complex production issues.
- Delivered architectural guidance to improve infrastructure availability, scalability, and reliability across enterprise environments.
- Resolved 2,000+ production infrastructure cases, achieving 92% customer satisfaction; fed recurring issues back to engineering teams as improvement items.
- Directed a cross-functional team of 5 for 4 months, running weekly infrastructure knowledge-transfer sessions via Confluence and Jira, reducing escalated incidents 30% and improving SLA adherence.
- Built internal handbooks used as a reference tool by the support team for incoming infrastructure support cases, reducing overall case resolution time by 25–30%.
- Achieved 3 Best Performer of the Month awards (2022).
DevOps Engineer
2 Years- Worked on infrastructure automation initiatives using Terraform and Ansible to enhance deployment efficiency.
- Implemented CI/CD pipelines with Jenkins, reducing deployment time and increasing release frequency.
- Managed cloud environments on AWS, optimizing resource utilization and ensuring system reliability.
- Collaborated with development teams to integrate application monitoring tools, improving issue detection and resolution speed.
- Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
- Provided on-call support for critical systems, ensuring high availability and rapid issue resolution.
Education
M.S. - Business Analytics
GPA: 3.58
B.Tech - Computer Science
GPA: 3.55
Skills
Cloud Platforms: AWS
Azure
Google Cloud (multi-cloud
hybrid cloud)
Infrastructure & Provisioning: Terraform
CloudFormation
EC2
EBS
VPC
Lex
Connect
IAM
Well-Architected Framework
Cloud Adoption Framework
CI/CD & Containers: Kubernetes (working knowledge)
GitHub Actions (working knowledge)
Security & Compliance: Cloud Security Architecture
Security Improvement Program
GuardDuty
Security Hub
WAF
Shield
IAM
Data & Analytics: Power BI
Python
SQL
Tableau
Databases: Aurora
MongoDB
MySQL
OpenSearch
PostgreSQL
Software development
CRM software proficiency
ITIL framework
Sales support
Accomplishments
- Collaborated with team of 5 engineers in the Premium support team and improved their efficiency in assisting customers which resulted as best performing team for the month of Sep 2022.
- Documented and developed internal runbooks which led to increase of case solving efficiency by 30% and reduced the time period by 25%.
- Achieved Best player of the month Award 3 times in the year 2022-2023
- Stood out in top 5% Case resolver group world wide for Q3 and Q4 in 2022.
Certification
- AWS Solutions Architect – Professional
- AWS DevOps Engineer – Professional
- AWS AI Practitioner
- AWS Data Engineer – Associate
- AWS Solutions Architect – Associate
Languages
Hindi
Full Professional
English
Full Professional
Telugu
Native or Bilingual
Timeline
Technical Account Manager
Amazon Web Services (AWS)
05.2023 - CurrentRead More
Cloud Solutions Engineer
Amazon Web Services
06.2020 - 07.2023Read More
DevOps Engineer
Optum Global Solutions
06.2016 - 06.2018Read More
CMR Institute of Technology (JNTU-H)
B.Tech from Computer Science
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University of Texas at Dallas
M.S. from Business Analytics
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