Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sauda Bukenya

Boston,MA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Independent Childcare Provider

Residential Household
02.2011 - Current
  • Met with parents about daily activities, positive developments and issues
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Assisted children with putting on coats and cold-weather gear before going outside
  • Kept areas clean, organized and stocked and sanitized surfaces and toys
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Dining Associate

Fooda
01.2024 - 08.2024
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Maintained a clean and inviting dining area, ensuring a positive guest experience.
  • Adhered to safety regulations and guidelines, minimizing potential hazards in the workplace.
  • Participated in staff meetings to provide feedback on operational improvements leading to higher quality standards.

Food Service Worker

SAGE Dining Services
09.2018 - 06.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Learned other teammates' work tasks to train as backup
  • Made food according to standard recipes with requested changes for customer satisfaction

Concierge

Elite Service Security
10.2018 - 05.2020
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.

Food Service Worker

Delware North
01.2017 - 04.2019
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels
  • Sanitized dining ware and kitchen equipment according to health code standards
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
  • Chopped or prepared ingredients and cooked food items for meals
  • Assembled kitchen and serving equipment

Residential Dining Food Service Worker

Longmeadow Nursing Home
10.2008 - 04.2010
  • Lifted and carried heavy materials
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Offered friendly and efficient service to customers, handled challenging situations with ease

Cashier

Stop & Shop
02.2006 - 07.2009
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns

Education

Some College (No Degree) - Criminal Justice

North Shore Community College

No Degree - Criminal Justice

Bunker Hill Community College
Charlestown, MA

N/A -

St Mary's Center Women And Children
Boston, MA
06.2019

High School Diploma -

Newton North High School
Newtonville, MA
06.2009

Skills

  • Coordination and Teamwork
  • Observing and Monitoring Behavior
  • Caring and Responsible
  • Food Preparation and Service
  • Customer Satisfaction
  • Maintaining Safe Environment
  • CPR training
  • Child Supervision
  • Patience and Empathy
  • Childcare

Certification

professional development certificate program

Timeline

Dining Associate

Fooda
01.2024 - 08.2024

Concierge

Elite Service Security
10.2018 - 05.2020

Food Service Worker

SAGE Dining Services
09.2018 - 06.2020

Food Service Worker

Delware North
01.2017 - 04.2019

Independent Childcare Provider

Residential Household
02.2011 - Current

Residential Dining Food Service Worker

Longmeadow Nursing Home
10.2008 - 04.2010

Cashier

Stop & Shop
02.2006 - 07.2009

Some College (No Degree) - Criminal Justice

North Shore Community College

No Degree - Criminal Justice

Bunker Hill Community College

N/A -

St Mary's Center Women And Children

High School Diploma -

Newton North High School
Sauda Bukenya