Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Saul D. Olivo Oyola

Newington,CT

Summary

Customer service and sales specialist with expertise in team leadership and effective communication. Proven track record as a Visual Merchandiser, creating impactful product displays that elevate brand image and boost sales. Recognized for exceptional brand representation and in-depth product knowledge. Strong understanding of customer needs and a commitment to surpassing performance targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Brand Ambassador

American Eagle Outfitters
West Hartford, CT
10.2022 - Current
  • Provide exceptional customer service by assisting shoppers with product selection and styling.
  • Trained new ambassadors on customer service standards and brand values.
  • Maintained store organization, and assisted in merchandising to enhance the shopping experience.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Analyzed customer feedback to develop strategies for increasing customer satisfaction.
  • Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.

Caregiver

PCA Homecare
Burlington, CT
10.2024 - 02.2025
  • Assisted clients with daily living activities and personal hygiene needs.
  • Preparing meals and assisting with eating.
  • Helping with mobility and transportation.
  • Providing companionship and emotional support.
  • Managing appointments and medical records.
  • Performing household chores and errands.

Education

High School Diploma -

Capital Preparatory Magnet School
Hartford, CT
05-2024

Skills

  • Customer service and sales
  • Team leadership & training
  • Effective communication
  • Interpersonal relations
  • Inventory management
  • Visual merchandising
  • Adaptability skills
  • Goal-oriented mindset

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

The seal of Biliteracy (Spanish)

References

References available upon request.

Timeline

Caregiver

PCA Homecare
10.2024 - 02.2025

Senior Brand Ambassador

American Eagle Outfitters
10.2022 - Current

High School Diploma -

Capital Preparatory Magnet School

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