Saul Nava
Kyle,SD
Summary
Adept at driving business growth and customer satisfaction, I leveraged my expertise in business management and relationship building at Truman Motors and as a Home Remodeling Business Owner. Specializing in operations management and problem-solving, I achieved significant repeat business and financial growth through strategic planning and exceptional service.
Overview
13
13
years of professional experience
Work History
Home Remodeling and Owner
Myself
01.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Automotive Repair Technician and Sales Person
Truman Motors
01.2012 - 02.2019
- Increased repeat business by building strong relationships with customers through excellent service and communication.
- Efficiently diagnosed vehicle issues using advanced diagnostic tools, enabling quicker identification of problems and expedited repairs.
- Leveraged strong problem-solving skills to identify underlying causes of automotive issues and develop effective solutions that addressed both immediate concerns and potential future complications.
- Achieved faster turnaround times through prioritizing tasks effectively and managing time efficiently on each repair job.
Education
L
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Business Planning
- Team Oversight
- Negotiation
- Sales Leadership
- Trial close
- Sales closing
- Problem-Solving
Timeline
Home Remodeling and Owner
Myself
01.2018 - Current
Automotive Repair Technician and Sales Person
Truman Motors
01.2012 - 02.2019
L
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