Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saul Ruiz

Orlando,FL

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Service Advisor

Greenway Kia North
07.2024 - Current
  • Ensure customer satisfaction
  • Handle complaints
  • Advise customers on vehicle care and maintenance
  • Help identify mechanical problems
  • Schedule service appointments,check-ups,and follow ups
  • Comply with all federal,state,and local laws,as well as company policy

Exterior and Interior Maintenance

A-1 Orange Exterior Building Services
07.2022 - 06.2024
  • Pressure wash exterior of major buildings
  • Experience in suspended scaffolds,supported scaffolds, and aerial scaffolds
  • Managed change effectively
  • Ability to problem solve in a fast pace environment
  • Strong organization skills


Assistant Service Manager

Fountain Auto Mall
02.2017 - 09.2022
  • Upsells work that generates revenues
  • Communicated clearly with customers
  • Assists in developing estimates and quotes
  • Provided resolution of customers complaints
  • Created work schedules when needed
  • Maintained proper accounting of service techicians productivity

Service Advisor

Universal Nissan of Orlando
05.2014 - 01.2016
  • Making, confirming, and preparing for appointments with costumers
  • Determining the vehicles needs based on a walk-around
  • Producing repair orders for customers with full transparency including cost and estimates
  • Gaining superior product knowledge to effectively help customers
  • Knowledgeable on service maintained requirements and warranty information

Service Advisor

Buick GMC
06.2012 - 05.2014
  • Conducted inspections,test drives, checking vehicle maintained records
  • Examine service schedules
  • Calculating customers payment including deductibles
  • Prepared/repair orders by describing problems,and caused discovered
  • Arranged towing and temporary transportation

Education

High School Diploma -

Keynor Technical High School
Waterbury, CT
06.2011

Skills

Bilingual,Dedicated,Reliable,Trustworthy,Fast Learner,Leader, Great Communication

Timeline

Service Advisor

Greenway Kia North
07.2024 - Current

Exterior and Interior Maintenance

A-1 Orange Exterior Building Services
07.2022 - 06.2024

Assistant Service Manager

Fountain Auto Mall
02.2017 - 09.2022

Service Advisor

Universal Nissan of Orlando
05.2014 - 01.2016

Service Advisor

Buick GMC
06.2012 - 05.2014

High School Diploma -

Keynor Technical High School

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Saul Ruiz