Saul Torres-Moreno
Phoenix,AZ
Summary
Dedicated banquet server with over a decade of experience delivering exceptional service at large-scale events. Expertise in maintaining high standards of cleanliness and adherence to food safety regulations. Known for resolving guest inquiries professionally, ensuring a welcoming and memorable dining experience.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Banquet Server
OMNI Hotel
Phoenix, Arizona
05.2026 - Current
- Delivered exceptional service to guests during large banquet events, enhancing overall guest satisfaction.
- Served food and beverages promptly and courteously, contributing to a positive dining experience.
- Greeted guests upon arrival at events, fostering a welcoming atmosphere and ensuring prompt assistance. upon arrival and provided assistance throughout the event.
- Maintained cleanliness of banquet areas throughout events.
- Resolved guest inquiries and concerns with professionalism and care.
- Followed safety and sanitation guidelines while handling food items.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Set up and arranged tables, chairs, and decorations for events.
- Provided exceptional service to a high volume of daily customers.
BANQUET SERVER (ON-CALL)
The Phoenician a Luxury Collection Resort
Scottsdale, AZ
01.2022 - Current
- Prepare tables, action stations, buffets, service carts, dessert tables/carts, and cordial carts for events.
- Set up coffee breaks, carts, and stations with appropriate food and beverages according to Banquet Event Orders.
- Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen to ensure guest satisfaction.
- Replenished buffet items to ensure consistency and freshness in presentation.
- Cleared courses and crumbed tables to create a clean, welcoming dining environment.
- Monitored and maintained tableware presentation for cleanliness and guest appeal.
BANQUET SERVER (ON-CALL)
Arizona Grand Resort & Spa
Tempe, AZ
01.2022 - Current
- Greeted and assisted guests to ensure a welcoming atmosphere.
- Serve and clear courses as specified by captain per the Banquet Event Order (BEO).
- Set up the room following instructions from the Banquet Captain.
- Executed side work tasks, including setup and restocking of supplies to support event flow.
- Maintained cleanliness of banquet rooms by regularly cleaning and sanitizing surfaces.
- Dismantled and cleaned banquet areas post-event to maintain venue standards.
BANQUET SERVER (ON-CALL)
Hilton Scottsdale Resort and Villas
Scottsdale, AZ
01.2022 - Current
- Delivered and served food and beverages, including meals and accompaniments, while maintaining high standards of quality and presentation to enhance the guest experience.
- Achieved exceptional guest satisfaction through attentive, friendly, and prompt service during meals.
- Responded to guest requests with professionalism and efficiency, enhancing their dining experience.
- Set up banquet tables according to event specifications to ensure a well-organized and visually appealing setup.
- Maintained thorough knowledge of the menu to effectively answer questions and provide recommendations.
- Collaborated with team members and departments to foster a cooperative work environment and streamline operations.
- Assisted with various side tasks, including cleaning, stocking, and folding silverware, to contribute to the overall efficiency of operations.
- Cleared china, glassware, and silverware from tables post-meal and transported items to the stewarding area for cleaning.
KITCHEN & WAREHOUSE LEAD/BANQUET SERVER
Provisions Catering
Rockville, MD
01.2012 - 09.2021
- Coordinate and prepare kitchen supplies and equipment for catering events according to scheduled orders and event specifications. Ensure timely and accurate dispatch of goods.
- Prepared and served beverages at catering events, ensuring quality and timely service. at catering events, ensuring a high level of customer satisfaction through excellent service. This role involves mixing and serving drinks, managing the bar area, and interacting with guests to provide a memorable experience.
- Oversaw inventory levels of kitchen supplies, ingredients, and equipment to maintain operational readiness.
- Conducted regular stock checks and managed ordering processes to ensure adequate supply and prevent shortages.
- Implement and enforce organizational systems for efficient storage and retrieval of kitchen supplies and equipment.
- Monitor the quality and condition of stored items, ensuring adherence to safety and hygiene standards. Managed the proper handling and storage of perishable items to prevent spoilage.
- Liaised with suppliers and vendors to coordinate deliveries and address discrepancies, ensuring timely availability of supplies.
- Maintain accurate records of inventory levels, orders, and warehouse activities. Generate reports for management to track performance and identify areas for improvement.
Education
GED -
Gordon Center
Washington, DC01-1990
Some College (No Degree) - English-as-a-Second-Language Education
Northern Virginia Community College
Alexandria, VAReal Estate License -
Rockwell Institute
Bellevue, WABasic Tax Preparation -
H & R Block
Rockville, MDSkills
- Event Coordination
- Guest Relations
- Attention to Detail
- Problem-Solving
- Adaptability
- Team Collaboration
- Computer Literacy
Certification
TIPS and Food Handlers Certified
Timeline
Banquet Server
OMNI Hotel
05.2026 - Current
BANQUET SERVER (ON-CALL)
The Phoenician a Luxury Collection Resort
01.2022 - Current
BANQUET SERVER (ON-CALL)
Arizona Grand Resort & Spa
01.2022 - Current
BANQUET SERVER (ON-CALL)
Hilton Scottsdale Resort and Villas
01.2022 - Current
KITCHEN & WAREHOUSE LEAD/BANQUET SERVER
Provisions Catering
01.2012 - 09.2021
GED -
Gordon Center
Some College (No Degree) - English-as-a-Second-Language Education
Northern Virginia Community College
Real Estate License -
Rockwell Institute
Basic Tax Preparation -
H & R Block