Dynamic food service professional with strong customer service skills, effective communication, and conflict resolution expertise. Committed to enhancing service quality and streamlining processes in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Food Runner
Rowlands Bar & Grill
Manhattan, New York
09.2025 - 02.2026
Delivered food orders promptly to tables in a busy restaurant environment.
Ensured that all orders were correct before leaving the kitchen area.
Collaborated with kitchen staff to streamline food preparation and delivery processes.
Communicated effectively with team members to improve overall service speed and quality.
Maintained cleanliness of the dining area and organized supplies to support efficient service flow.
Sanitized work areas during shifts by thoroughly cleaning countertops, floors, and equipment.
Completed pre-shift duties by restocking supplies and polishing silverware for service readiness.
Youth Sports Assistant
M.R10
Brooklyn, New York
06.2024 - 12.2025
Monitored participants during games to ensure safety and promote fair play.
Helped lead team-building exercises to strengthen player camaraderie.
Coordinated schedules and communicated with parents about event details and updates.
Conveyed participant feedback to staff for informed program enhancements.
Coordinated equipment arrangement and practice space preparation to enhance coaching efficiency.
Front of House Employee
Nick & Sons Bakery
Brooklyn, New York
03.2025 - 08.2025
Welcomed customers warmly at the entrance and provided friendly customer service.
Provided friendly and knowledgeable service to enhance customer experience.
Operated cash register and processed customer transactions, ensuring accurate and timely service.
Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
Collaborated with team members to maintain efficient service flow during peak hours.
Prepared coffee and other beverages to customer specifications.
Maintained cleanliness and organization of front counter and display areas.
Refilled shelves with fresh bakery items throughout the day.
Education
Bachelor of Science - Criminal Justice
Borough of Manhattan Community College/ John Jay
New York, NY
01-2029
Skills
Fine dining service
Food safety practices
Table maintenance
Dining room setup
POS systems
Cash handling
Inventory management
Scheduling coordination
Team collaboration
Effective communication
Multilingual communication
Conflict resolution
Quick learner
Customer service
Bussing tables
Reliability
Process payments
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
National Institute for Automotive Service Excellence