Alfredo Lopez
Las Vegas,NV
Summary
Passionate and outgoing Food Runner looking offer guests great experiences. Brings 15+ years serving experience at diverse events. Seeking banquet serving opportunity with passionate team, motivated workforce and outgoing company culture. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Gourmet Food Runner
Mandalay Bay Resort & Casino Las Vegas RETRO
Las Vegas , NV
03.2023 - Current
- Ensured that all orders were correct before leaving the kitchen area.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Gourmet Food Runner
Mandalay Bay Resort & Casino Las Vegas AUREOLE
Las Vegas , NV
12.2005 - 03.2023
- Offered insight into menu items to answer customer questions.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Built and maintained relationships with regular customers by learning and remembering preferences.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Assisted servers to optimize guest dining experience.
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Resolved guest complaints to maintain complete customer satisfaction.
- Participated in ongoing training to enhance job skills and knowledge.
On-Call Banquet Server
Wynn Resort and Casino
Las Vegas , NV
02.2010 - 02.2020
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Educated guests on meals during by answering questions and bringing special orders.
- Noted timing of meal progression, keeping kitchen staff informed.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
Lead Busser
Mandalay Bay - Mix - now RIVEA Alain Ducasse
Las Vegas , NV
02.2003 - 11.2005
- Supervised team of bussers to ensure efficient and effective service;.
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows and other surfaces;.
- Delivered food items from kitchen to dining room table;.
- Provided assistance to wait staff during peak periods of business activity;.
- Ensured all dishes were properly cleaned prior to being returned to kitchen area;.
Education
BBA - Business Administration And Management
Univercity Catholica
Lima Peru06.1996
Skills
- Fine Dining Service
- Food Service
- Event Setup
- Customer Service
- Professional and Courteous
- Service Oriented
- Team Player
- Food Preparation and Plating
- Plating and Presentation
- Running Orders
- Menu Knowledge
- Liquor, Wine and Food Service
- Hors D'oeuvres Service
- Buffet Assembly and Take Down
- Table Setting Arrangements
- Menu Memorization
Timeline
Gourmet Food Runner
Mandalay Bay Resort & Casino Las Vegas RETRO
03.2023 - Current
On-Call Banquet Server
Wynn Resort and Casino
02.2010 - 02.2020
Gourmet Food Runner
Mandalay Bay Resort & Casino Las Vegas AUREOLE
12.2005 - 03.2023
Lead Busser
Mandalay Bay - Mix - now RIVEA Alain Ducasse
02.2003 - 11.2005
BBA - Business Administration And Management
Univercity Catholica
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