
Lead-generating individual with an exceptional work ethic resulting from more than 10 years' experience as a Senior Sales Consultant. Smart and sharp with a pleasant personality. A team-oriented mentality promoting excellent client rapport and relationship building talents. Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Used state and federal electronic filing systems.
Created individualized treatment plans for clients based on their needs and circumstances.
Educated clients about applicable laws and regulations governing their behavior while on probation.