Summary
Overview
Work History
Education
Skills
Certification
HOBBIES
Languages
Timeline
Generic

Sausa Abdelnur

Dallas,TX

Summary

As a proactive and results-oriented high school senior with a passion for customer service, I bring a unique blend of dedication, adaptability, and open-mindedness. I have honed my interpersonal and communication skills, providing exceptional service to diverse individuals. Eager to learn and contribute, I thrive in dynamic environments and have a proven track record of exceeding expectations. My enthusiasm for customer-centric roles is complemented by a genuine dedication to community service, showcasing my commitment to making a positive impact. Ready to leverage my skills and embrace new challenges, I am poised to contribute effectively and grow both personally and professionally in a customer service-oriented setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Babysitter

Private Babysitting
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated with parents regarding children's progress and development, raising any issues.

Customer Service Cashier

Bigdash Ice Cream & Pastries
11.2022 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Lv Berkner High School
1600 E Spring Valley Rd Richardson, TX 75081
05.2024

Skills

  • Payment Collection
  • Customer Service
  • Teamwork
  • Problem Solving
  • Childcare
  • Leadership
  • Communication
  • Time management
  • Patience
  • Routine Management
  • Homework Assistance
  • Child Supervision

Certification

  • [Entrepreneur] Training - [2-Years]

HOBBIES



Volleyball:
- "Passionate about volleyball, I actively engage in team sports to foster collaboration, communication, and strategic thinking. Competitive play not only highlights my physical prowess but also underlines my ability to work harmoniously within a team setting."

Watching Documentaries:
- "Dedicated documentary enthusiast, showcasing my intellectual curiosity, open-mindedness, and passion for continuous learning. Regularly exploring a diverse range of documentaries enhances my knowledge base, fostering a well-rounded perspective and an informed approach to various topics."

These hobbies play a vital role in maintaining my happiness, providing structure, and cultivating an open-minded approach to life.

Languages

Amharic
Native or Bilingual
Tigrinya
Native or Bilingual
Arabic
Limited Working

Timeline

Customer Service Cashier

Bigdash Ice Cream & Pastries
11.2022 - Current

Babysitter

Private Babysitting

Lv Berkner High School
Sausa Abdelnur