Savana Dominguez
San Antonio,TX
Summary
Customer service professional with over 7 years of experience in fastnpaced retail environments. Skilled in handling high volumes of phone calls, assisting customers, maintaining organization, and creating positive customer experiences. Reliable, professional, and highly organized with strong communication skills. Seeking to bring customer service and administrative strengths to a Medical Front Desk position.
Overview
9
9
years of professional experience
Work History
Curbside Associate
HEB
San Antonio, TX
08.2022 - Current
- Provide excellent customer service while managing curbside order pickup and customer interactions.
- Answer customer phone calls, resolve order questions, and coordinate pickup times.
- Maintain organization and efficiency in a fastnpaced environment.
- Support team operations to ensure order accuracy and smooth workflow.
- Assist customers professionally and resolve concerns quickly.
Store Operator / Fitting Room Associate
Walmart
01.2017 - 01.2021
- Managed incoming phone calls for the entire store and directed calls to appropriate departments.
- Assisted customers with questions, product inquiries, and store information.
- Supervised fitting room operations and maintained organization of merchandise.
- Communicated with multiple departments to resolve customer needs efficiently.
- Delivered friendly and professional service in a highntraffic retail environment.
Education
High School Diploma -
Skills
- Customer Service
- Customer interaction
- Multiline Phone Systems
- Organization
- Time Management
- Computer Systems
- Communication
- Problem Solving
- Fast-Paced Work Environments
- Team Support
- Collaboration
- Effective communication
Timeline
Curbside Associate
HEB
08.2022 - Current
Store Operator / Fitting Room Associate
Walmart
01.2017 - 01.2021