Jillian Sandoval
Tarawa Terrace ,NC
Summary
Highly experienced in customer service known for exemplary team-building and eagerness to learn new skills with retail sales. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Frozen Food Manager
Fairplay Foods
Chicago, IL
08.2014 - 10.2018
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Unloaded deliveries from trucks in prompt fashion.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Completed physical inventory counts each month.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Shift Lead
Jamba Juice
Chicago, IL
05.2007 - 07.2014
- Responded to and resolved customer questions and concerns.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Evergreen Park Community High School
Evergreen Park, IL06.2009
Skills
- Inventory Control Processes
- Health and Safety Procedures
- Maintaining Clean Work Areas
- Customer Relationships
- Cash Register Operations
- Sales Expertise
- Stocking and Receiving
- Adaptability
Timeline
Frozen Food Manager
Fairplay Foods
08.2014 - 10.2018
Shift Lead
Jamba Juice
05.2007 - 07.2014
High School Diploma -
Evergreen Park Community High School