Savanah Chaparro
Modesto,CA
Summary
Human resources and information systems specialist with 7 years of experience, including over 4 years in academic HR and data systems. Proficient in UC policies, academic personnel actions, and systems such as UCPath and ServiceNow. Expertise in process improvement, policy compliance, and providing responsive support in complex HR environments.
Overview
12
12
years of professional experience
Work History
Human Resources Information Systems Specialist
UNIVERSITY OF CALIFORNIA, BERKELEY
Remote
09.2021 - Current
- Manage HR systems, overseeing employee and position data changes, leave of absence administration, and system-related onboarding to ensure compliance and accuracy.
- Support HR Generalists and Partners as primary clients, providing operational support.
- Execute mass updates and conduct record audits for employee groups of over 50, enhancing data integrity and reliability.
- Conduct detailed audits of complex HRIS transactions for compliance with policies.
- Proactively flag data discrepancies and reconstructed HRIS records for affected employees.
- Provide technical support and training to HR users for effective navigation of HR systems.
- Utilize advanced Excel skills to organize, track, and report task data efficiently.
Senior Human Resources Coordinator/ Benefits Coordinator
TAILORED BRANDS
Remote
03.2021 - 09.2021
- Supported leave of absence and benefits departments to manage partner requests efficiently.
- Produced business process templates and email responses to enhance productivity and standardization.
- Conducted ADA accommodations procedures with employees and partners to ensure compliance with legal requirements.
- Modified data into systems and LOA sheets for timely processing and documentation of cases.
- Generated reports to verify and update case statuses, providing weekly metrics to HR Business Partners.
- Monitored union updates to ensure adherence to policies and procedures for individuals.
- Collaborated with stakeholders to address terminations, policies, salary benefits, and personal information requests.
Data Analyst
THE SURPLUS LINE ASSOCIATION OF CALIFORNIA
San Ramon, California
02.2019 - 08.2019
- Reviewed 50 to 70 insurance policies daily for data extraction and compilation, ensuring accuracy in data handling.
- Analyzed data effectively to determine proper sorting into a proprietary system.
- Collaborated with partners to resolve discrepancies, maintaining compliance with California Department of Insurance regulations.
Sales/ Stockroom Associate
T.J. MAXX
Brentwood, California
05.2016 - 09.2016
- Processed sales efficiently while prioritizing customer experience with a customer-first mindset.
- Handled customer complaints attentively and calmly, resolving issues to prevent escalation.
- Organized stock in designated storage locations to maintain store order.
Point of Sales/ Sales Floor Associate
KOHL'S
Pleasant Hill, California
06.2014 - 10.2015
- Managed over 50 daily customer interactions, delivering friendly service to enhance retention.
- Collaborated with team to organize merchandise displays, restock shelves, and conduct inventory.
- Trained new hires on POS systems and store procedures to ensure operational efficiency.
Education
Bachelors of Science - Business Administration, Option: Business Economics
California State University East Bay
Hayward, California08-2018
Skills
- Excel and Google Sheets
- Compliance Monitoring
- Peoplesoft Database
- ServiceNow Software
- Salesforce Software
- Smartsheet
- Process Improvement
- Project Management
- HR Data Management
- Human Resources Administration
Timeline
Human Resources Information Systems Specialist
UNIVERSITY OF CALIFORNIA, BERKELEY
09.2021 - Current
Senior Human Resources Coordinator/ Benefits Coordinator
TAILORED BRANDS
03.2021 - 09.2021
Data Analyst
THE SURPLUS LINE ASSOCIATION OF CALIFORNIA
02.2019 - 08.2019
Sales/ Stockroom Associate
T.J. MAXX
05.2016 - 09.2016
Point of Sales/ Sales Floor Associate
KOHL'S
06.2014 - 10.2015
Bachelors of Science - Business Administration, Option: Business Economics
California State University East Bay