Savanah Enriquez

Manage day-to-day operations of a busy music studio, overseeing both administrative and customer-facing responsibilities.

• Answer incoming calls and address a variety of customer inquiries, including pricing, offers, enrollment, and program details.
• Ensure accurate and timely processing of all tuition collections, following up on any late payments or overdue balances.
• Lead meetings with prospective students and parents, effectively communicating the value of the studio’s programs and successfully converting inquiries into enrollments.
• Cultivate strong relationships with students and parents by maintaining regular communication and providing support to foster satisfaction and retention.
• Collaborate with teachers to monitor student progress and resolve any issues related to performance, scheduling, or studio policies.
• Assist in creating a welcoming environment for students, parents, and staff by proactively resolving concerns and addressing any challenges.
• Oversee the overall operation of the studio, ensuring smooth and efficient functioning, including handling scheduling conflicts, staff coordination, and maintaining a positive atmosphere.

• Assisted students in selecting the correct textbooks for their courses, providing personalized recommendations and guidance to ensure accuracy.
• Answered customer inquiries with professionalism and a helpful demeanor, ensuring a positive shopping experience.
• Processed transactions at the cash register, ensuring accurate purchases of course materials and resolving any issues with returns or exchanges.
• Maintained store organization by regularly checking that textbooks were correctly shelved and easy to locate, improving overall store efficiency.
• Demonstrated a positive attitude and strong communication skills while interacting with students and staff, fostering a friendly and helpful environment.

• Provided personalized makeup consultations, using in-depth knowledge of products, brands, and shade ranges to help customers find the perfect products for their skin type and complexion.
• Educated customers on product benefits, usage tips, and makeup techniques, enhancing their understanding and confidence in product selection.
• Fostered strong customer relationships by delivering exceptional service and creating a welcoming, positive shopping experience.
• Helped customers achieve their desired looks, resulting in increased customer satisfaction and repeat visits.
• Contributed to a team-oriented environment by sharing product knowledge and supporting sales goals, ensuring a collaborative and efficient store operation.