Savanah Grumbles
Austin,TX
Summary
Versatile Management professional with 10 years of leadership and operational experience across retail, customer service, and culinary.
Proven track record in driving sales growth, optimizing daily operations, and leading happy high-performing teams to uphold exceptional quality and standards.
Overview
11
11
years of professional experience
Work History
Sales Manager
European Wax Center
Austin, TX
03.2026 - Current
- Drive center revenue by coaching staff on upselling skin care products, retail items, and Wax Pass memberships to achieve sales targets.
- Recruit, train, and manage Guest Service Associates and Wax Specialists on brand standards, customer service policies, and sales strategies.
- Oversaw daily center operations, appointment flow, and client management to enhance room utilization and service efficiency.
- Managed inventory, addressed client inquiries, and ensured compliance with sanitation, safety, and state licensing regulations.
Bakery Manager/Executive Pastry Chef
Gigi's Cupcakes
Austin, Texas
07.2017 - 03.2026
- Oversaw daily baking, decorating, and opening/closing procedures to ensure and maintain product quality, visual standards, and food safety regulations.
- In charge of onboarding and training bakers, decorators, and sales representatives to foster a high-energy positive team that is sales driven and customer and quality oriented.
- Monitored stock levels, Ordered inventory when needed. Tracked ingredient expiration and waste for quality control.
- Processed custom cake and catering inquiries, managed daily sales goals, while prioritizing positive customer relations.
Style Consultant
Target
Austin, TX
07.2019 - 09.2023
- Designated lead of Women's Intimates Department and Women's Performance Wear.
- Completed monthly VMG (Visual Merchandising Guides) for assigned areas. Ensuring size flow, accurate display standards, and proper folding techniques.
- Assisted guests with fit recommendations, sizing guidance, and style choices to drive sales goals and foster a welcoming environment in an intimate space.
- Oversaw fitting room operations, managed item counts, and maintained guest privacy and comfort standards.
- Executed daily floor replenishment, pulled backroom stock, processed inventory shipments, and audited clearance racks to ensure full product availability.
Sales Associate
Cindie's Intimates
Austin, TX
02.2016 - 09.2018
- Provided discrete, welcoming, and expert guidance to help customers select intimate apparel, lingerie, and products tailored to their style and fit preferences.
- Maintained the sales floor by organizing lingerie collections, products, and updating merchandise displays/ mannequins.
- Drive daily revenue by recommending merchandise that best fits their inquiries, promoted current store offers, and educated guests on product knowledge, care, and features.
- Assisted with stock replenishment, processed incoming inventory, maintained the fitting rooms, and processed point-of-sale transactions efficiently.
Education
Aspire Online High School
Tempe, AZSkills
- 10 years experience in customer service, pastry, and management
- Tracking performance and developing personalized strategies to motivate employees to meet sales goals
- Maintain strong client relationships, increasing guest retention
- Honing a positive and healthy work environment for teams to thrive in
- Resolve client complaints, de-escalate tense situations, and turn negative experiences into great ones
- Microsoft Office and Excel Proficient
- TABC Verified and Food Handlers is of current year
Timeline
Sales Manager
European Wax Center
03.2026 - Current
Style Consultant
Target
07.2019 - 09.2023
Bakery Manager/Executive Pastry Chef
Gigi's Cupcakes
07.2017 - 03.2026
Sales Associate
Cindie's Intimates
02.2016 - 09.2018
Aspire Online High School