Savanah Marney
Roseburg
Summary
Experienced professional with extensive retail and management experience. Dedicated to driving optimal customer satisfaction. Recognized for successfully reversing downward spirals through overhauling systems, processes, and training programs. Skilled in creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Demonstrated track record of delivering personalized service and promptly addressing guest needs.
Overview
14
14
years of professional experience
Work History
Hostess/Food Expeditor/ Server Hostess
Dino's Italian Restaurant
07.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Manager
FX420
04.2018 - 11.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
Hostess/Expeditor/Server Hostess
Red Robin
01.2013 - 01.2016
- I held a lot of responsibilities with my position, and loved working there
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Watched dining area staff to evaluate server loads and calculate accurate wait times
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Sales Demo
Warehouse Demo Services
01.2011 - 01.2013
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Kept on top of changes to store products and promotions to maintain strong sales
Education
High school diploma -
Sutherlin High School
Sutherlin, OR01.2010
Umpqua Community College
Roseburg, OR01.2013
Skills
- Verbal and written communication
- Business development
- Merchandising expertise
- Sales expertise
- Point-of-sale orders
- Bill computation
- Daily specials memorization
- Tableside service
- Order accuracy
Timeline
Hostess/Food Expeditor/ Server Hostess
Dino's Italian Restaurant
07.2022 - Current
Manager
FX420
04.2018 - 11.2020
Hostess/Expeditor/Server Hostess
Red Robin
01.2013 - 01.2016
Sales Demo
Warehouse Demo Services
01.2011 - 01.2013
Umpqua Community College
High school diploma -
Sutherlin High School
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