Savanah Smith
Lewisville,NC
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
3
3
years of professional experience
Work History
Barista
Be Kind Coffee Co.
Clemmons, NC
09.2022 - Current
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Created signs and displays to advertise store products or events.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Cultivated positive relationships with regular clients and colleagues.
Barista
Clutch Coffee
Clemmons, NC
03.2022 - 07.2022
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained positive relationships by addressing and mitigating customer concerns.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed cash register and processed transactions with accuracy and integrity.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Maintained calm demeanor during high-volume periods and special events.
Education
High School Diploma -
West Forsyth High School
Clemmons, NC06-2022
Skills
- Latte art
- Opening and closing duties
- Espresso machine operation
- Coffee and tea expertise
- Hospitality and accommodation
- Speedy and efficient
- Cleanliness
- Problem-solving
- Friendly and outgoing
- Exceptional customer service
- Multitasking and organization
Timeline
Barista
Be Kind Coffee Co.
09.2022 - Current
Barista
Clutch Coffee
03.2022 - 07.2022
High School Diploma -
West Forsyth High School
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