Savanna Ginn
Owens Cross Roads,AL
Summary
Dependable Student Physical Therapist Assistant with clinical and front-office expertise in physical therapy and family medicine. Excels in greeting patients and forming patient relationships. Strong knowledge of patient care. Superior history of achieving daily requirements.
Overview
5
5
years of professional experience
Work History
Office Assistant
Gleneagles Family Medicine
05.2019 - Current
- Provided patient support by answering questions and addressing concerns.
- Managed electronic record filing system to improve document organization.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Completed mail and package distribution.
- Promptly responded to incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Interacted with customers by phone, email or in-person to provide information and schedule appointments.
- Warmly greeted office visitors and alerted staff to arrivals of scheduled appointments.
- Managed 70-80 patients daily through check-in and check-out procedures.
- Adhered to strict HIPPA guidelines to protect patient privacy.
- Coordinated patients scheduling, and maintained 6+ provider schedules.
- Contacted patients regarding unpaid and underpaid accounts to collect payments.
- Gathered forms and entered patient demographics, medical history, and immunization records for patient charts.
- Maintained insurance verification for each daily schedule.
Physical Therapy Technician
Austin Physical Therapy
09.2022 - 03.2023
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Inventoried supplies and ordered more for office and patient rooms.
- Maintained laundry and cleanliness of practice.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Education
Associate of Applied Science - Physical Therapy Assistant
Calhoun Community College
Tanner, AL05.2025
High School Diploma -
New Hope High School
New Hope, AL05.2021
Skills
- Preparing Patients for Treatment
- Electrotherapy Modalities
- CPR Certified
- Clinical Reasoning
- Patient Education
- Problem-Solving
- Telephone Etiquette
- Time Management
- Appointment Scheduling
- Document Management
Timeline
Physical Therapy Technician
Austin Physical Therapy
09.2022 - 03.2023
Office Assistant
Gleneagles Family Medicine
05.2019 - Current
Associate of Applied Science - Physical Therapy Assistant
Calhoun Community College
High School Diploma -
New Hope High School
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