Savanna Hines
Southfield,MI
Summary
Academically Achieving High School Graduate, who excels in math and is dedicated to working towards a career. Willing to work in new job fields, and I am very adaptable. Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
Work History
Cashier and Bagger
Foodland Grocery Store
Southfield, MI
06.2020 - Current
- Greet customers in a welcoming and courteous manner while responding promptly to customer needs.
- Communicate with customers to make sure their shopping experience meets their satisfaction.
- Serve as a cashier and bagger simultaneously as needed during busy hours.
- Learn and memorize food item codes.
- Help with other duties throughout the store to make everything run as smoothly as possible.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Appointment Setter
Success Media Solutions
West Palm Beach, FL
09.2022 - 01.2023
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
- Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis.
Packer
The Upper Crust Bakery
01.2017 - 12.2019
- Met specifics of customer orders and ensured satisfaction in a welcoming and courteous manner.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Improved team collaboration through effective communication and coordination with coworkers.
- Performed other duties as assigned.
Education
High school diploma - undefined
Boynton Beach Community High School
Florida06.2021
N/A - Undecided
Florida Atlantic University
Boca Raton, FLSkills
- Math
- Computer Skills
- Time Management
- Customer Service
- Phone Etiquette
- Adaptability
- Organizational Skills
- Cash Handling
- Communication
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Languages
English - Expert
Additional Information
- Activities/Organizations:
- AVDA (Aid to Victims of Domestic Abuse) 2019-2021
- AVID (Advancement via Individual Determination) 2017-2021
- TOP (Teen Outreach Program) 2018-2021
Timeline
Appointment Setter
Success Media Solutions
09.2022 - 01.2023
Cashier and Bagger
Foodland Grocery Store
06.2020 - Current
Packer
The Upper Crust Bakery
01.2017 - 12.2019
High school diploma - undefined
Boynton Beach Community High School
N/A - Undecided
Florida Atlantic University