SAVANNA LAUGHLIN
Austin
Summary
Skilled in sales and customer relationship management, with strong communication, negotiation, and strategic planning abilities. Proven track record of driving customer satisfaction, loyalty, and revenue growth.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Small Business Sales Representative
Dell Technologies
Round Rock
06.2025 - Current
- Developed relationships with small business clients to understand their technology needs.
- Educated customers on Dell product features and benefits tailored to their businesses.
- Presented tailored solutions to enhance customer productivity and efficiency.
- Managed customer accounts, ensuring timely follow-ups and support services.
- Provided ongoing support to existing customers regarding products and services.
Nanny
Child Care Position
Austin
11.2024 - 06.2025
- Supervised children's daily activities and ensured a safe environment.
- Prepared nutritious meals and assisted with dietary restrictions.
- Organized educational games and activities to promote learning.
- Communicated regularly with parents about children's progress and needs.
- Assisted with homework and academic support for school-aged children.
Student Teacher
Child Development Research Center
Lubbock
05.2024 - 07.2024
- Assisted in the development of school-wide curriculum initiatives.
- Conducted classroom observations to assess student performance.
- Evaluated student work, provided feedback, and tracked their progress over time.
- Monitored student behavior during class sessions.
- Collaborated with teachers to plan and achieve instructional goals and objectives.
Server
Maggiore's
Cedar Park
05.2021 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Science - Human Development and Family Sciences
Texas Tech University
Lubbock, TXSkills
- Relationship Building
- Customer relationship management
- Sales strategy development
- Product knowledge
- Account management
- Effective communication
- Time management
- Team collaboration
- Conflict resolution
- Goal oriented
- Organizational skills
- Team leadership
Achievements
- Served as the Dell Financial Services advocate for my sales team, acting as a subject matter expert to provide guidance, resolve inquiries, and drive effective adoption of financing solutions.
- Exceeded sales quota for two consecutive quarters while expanding account base by at least 33% quarter-over-quarter.
- Organized and led sales competitions and team meetings to increase revenue performance and boost team morale.
- Selected as a panel speaker for new hires at Dell, sharing insights and best practices to support onboarding and development.
Timeline
Small Business Sales Representative
Dell Technologies
06.2025 - Current
Nanny
Child Care Position
11.2024 - 06.2025
Student Teacher
Child Development Research Center
05.2024 - 07.2024
Server
Maggiore's
05.2021 - 07.2024
Bachelor of Science - Human Development and Family Sciences
Texas Tech University