Savanna Lovelace
Hartland,MI
Summary
Dynamic and dedicated professional with extensive experience at Buffalo Wild Wings, known for cultivating loyal customers through exceptional service and effective communication. Skilled in cash handling and POS systems, I excel in team environments, ensuring safety and satisfaction while fostering connections within the community.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
Hartland, Michigan
05.2024 - Current
- Cultivated regulars who actively requested my service upon return due to positive experiences.
- Provided excellent customer service to ensure satisfaction.
- Assessed guest needs and addressed concerns with effective communication to enhance satisfaction.
- Offer customers great service and connection so that they will want to return to our location
- Connecting with people in the community
- Serving alcohol in a safe and monitored manner, making sure everyone who is served has a valid ID on them, while also following protocols to make sure I am not over-serving them.
- Demonstrated strong organizational skills in managing tasks and priorities.
- Conducted training sessions for new hires to ensure comprehension of company procedures and foster team consistency.
- Processed payments and balanced checks at table end.
Substitute
LESA
Hartland
10.2023 - 05.2024
- Assisted teachers in implementing instructional strategies to enhance learning
- Supervised preschool students to ensure safety and engagement
- Work with others to keep the children safe
- Obtained CPR certification to enhance safety skills
- Streamlined enrollment process for new students to ensure smooth transition into school community
- Introducing new students to the school community
Drive thru Cashier
Panda Express
Hartland
08.2021 - 03.2024
- Processed cash payments accurately and efficiently
- Served fresh food to customers, ensuring quality and satisfaction
- Completed closing tasks, including safe count and thorough cleaning
Caregiver
Serene Gardens
Hartland
06.2023 - 08.2023
- Managed care for clients in high-pressure situations, ensuring safety and well-being
- Assisted elderly with daily living activities to enhance comfort and independence
- Pass medications
- Organized and maintained cleanliness of living spaces to promote a healthy environment
- Chart Notes
Education
High School Diploma -
Hartland High School
Hartland05-2023
Some College (No Degree) - Social Work
Washtenaw Community College
Ann Arbor, MISkills
- Patient, timely, hard-working, organized, dedicated, resilient, considerate, familiarity with different cultures, teamwork, flexible, good communication, quiet, good listener, and understanding
- POS systems
- Cash handling
- Alcohol service
- Customer engagement
Timeline
Server
Buffalo Wild Wings
05.2024 - Current
Substitute
LESA
10.2023 - 05.2024
Caregiver
Serene Gardens
06.2023 - 08.2023
Drive thru Cashier
Panda Express
08.2021 - 03.2024
High School Diploma -
Hartland High School
Some College (No Degree) - Social Work
Washtenaw Community College