Savanna Mckean
Wilkes-Barre,PA
Summary
Dynamic and compassionate Plasma Center Specialist with a proven track record at B Positive National Blood Services. Excelled in enhancing patient satisfaction and streamlining center operations, showcasing exceptional verbal communication and computer skills. Demonstrated ability to foster collaboration, significantly increasing program enrollment.
Developed skills in educational environment, including effective communication, critical thinking, and curriculum planning. Seeking to transition into new field where these skills can be applied and further expanded. Committed to making positive impact and contributing to team success. Currently completing my second year of college and in the Elementary Education Bachelors Program.
Overview
4
4
years of professional experience
Work History
Plasma Center Specialist
B Positive National Blood Services
Wyoming, PA
11.2023 - Current
- Assisted individuals experiencing issues, ensuring they received appropriate help.
- Supported program facilitators by coordinating logistics for events, ensuring smooth operations from start to finish.
- Improved center efficiency by streamlining processes and implementing effective organizational strategies.
- Developed and delivered engaging presentations to promote center services, resulting in increased program enrollment.
- Contributed to team success by sharing knowledge and expertise with colleagues, fostering an environment of collaboration and continuous improvement.
- Optimized patient satisfaction, provider time and treatment room utilization by scheduling per protocols.
Phlebotomist
Geisinger
Wilkes-Barre, PA
09.2022 - 11.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist
American Red Cross
Nanticoke, PA
04.2022 - 09.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Bachelor In Elementary Education - Education
University of Phoenix
Tempe, AZSkills
- Verbal communication
- Positive attitude
- Friendly and outgoing
- Computer skills
- Calm and patient demeanor
- School-age child care
Timeline
Plasma Center Specialist
B Positive National Blood Services
11.2023 - Current
Phlebotomist
Geisinger
09.2022 - 11.2023
Phlebotomist
American Red Cross
04.2022 - 09.2023
Bachelor In Elementary Education - Education
University of Phoenix