Savanna Merrill
Nusenda Credit Union
Rio Rancho,NM
3
years of professional experience
Work History
Accountant I
1 Year 4 Months- Executed timely GL reconciliation processes, resolving discrepancies and ensuring accurate reconciliation of high-volume accounts.
- Responded to accounting inquiries from multiple departments via phone, email, and system messages; resolved issues independently or escalated when needed.
- Coordinated with internal stakeholders to investigate and accurately resolve discrepancies in GL activity.
- Documented and enhanced internal workflows, identifying and implementing automation strategies to reduce manual effort and minimize error risk.
- Documented and improved internal workflows, implementing automation strategies that streamlined processes and reduced manual effort.
- Designed time allocation reports and performance dashboards to support resource allocation decisions.
Tax Auditor II
6 Months- Thoroughly analyzed financial statements and contracts to pinpoint tax liabilities and discrepancies, successfully securing over $750,000 in abatements of tax and associated penalties for constituents.
- Spearheaded tax abatement reviews for diverse clients, including large corporations and government entities, enhancing regulatory compliance by identifying critical gaps in federal and state tax regulation adherence.
- Efficiently processed and evaluated high-dollar refund requests exceeding $20,000, ensuring compliance with regulations and enhancing constituent satisfaction within a streamlined 30-day processing timeline.
- Engaged with over 100 taxpayers and legal representatives to resolve disputes, improving compliance rates through effective communication and resolution strategies.
- Prepared detailed audit reports with tax schedules, compliance assessments, and supporting documentation to substantiate findings and recommendations, ensuring clarity and actionable insights.
- Completed a mentorship with a staff economist focused on applying data analysis and visualization techniques to optimize operational workflows and support strategic decision-making.
Senior Revenue Agent
1 Year- Managed tax collections, including assessing accounts, issuing liens, and executing wage/bank garnishments.
- Engaged in special projects to investigate fraudulent tax returns and conducted field visits for cigarette compliance.
- Trained new hires on collection procedures and enforcement protocols.
- Ensured accurate account reconciliations and compliance with state tax laws.
Education
Master of Science - Accounting
BBA - Finance
- Minor in Economics
- Summa Cum Laude
Skills
General Ledger Management
Tax Compliance & Auditing
Account Reconciliation
Data analysis
Process Improvement & Operational Efficiency
Reporting & Investigative Analysis
Adaptability & Flexibility
Communication
Timeline
Accountant I
Nusenda Credit Union
04.2025 - CurrentRead More
Tax Auditor II
New Mexico Department of Taxation and Revenue
08.2024 - 02.2025Read More
Senior Revenue Agent
New Mexico Department of Taxation and Revenue
08.2023 - 08.2024Read More
University of Illinois Urbana-Champaign
Master of Science from Accounting
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University of New Mexico
BBA from Finance
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