- Documenting and sharing travel experiences
- Community Cleanup
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Animal Care
- Fashion
- Baking
- Music
- Enjoying the art of baking and pastry-making, experimenting with recipes
Savanna Monhollen
Santa Fe,TN
Summary
I am a dependable and hardworking individual with experience in customer service, event support, and childcare. Through roles in theater service, VIP event parking, and babysitting, I have developed strong communication, organization, and problem-solving skills while working in fast-paced environments. I take pride in being a very kind, patient, and approachable person, and I enjoy creating positive experiences for the people I work with and serve. I bring a strong work ethic, basic computer and typing skills, and a positive attitude, and I am always eager to learn and contribute wherever I can.
Overview
9
9
years of professional experience
Work History
Crew Leader
AMC Theatres
Spring Hill, TN
09.2024 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Implemented workflow improvements to enhance team productivity and efficiency.
- Managed inventory control processes, reducing waste through effective stock management.
- Resolved customer inquiries and complaints, fostering positive guest experiences.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Cash handling.
- Point of sale (POS) systems.
- Upselling concessions.
- Benefits Enrollment.
- Food preparation and safety.
- Multitasking in fast paced environments.
- Reliability and Punctuality.
- Cleaning and sanitation.
- Retail and booth management.
First Bank Amphitheater
Franklin, TN
01.2022 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Customer service and Guest relations.
- Conflict resolution and working well under pressure.
- Professionalism with VIP guests.
- Traffic direction and crowd flow management.
- Attention to detail.
- Time management.
- Safety awareness
- Problem solving and situational awareness.
Babysitter
Self-employeed
Spring Hill, TN
01.2017 - 10.2019
- Supervised children's activities, ensuring a safe and engaging environment.
- Communication with parents.
- Patience.
- Conflict resolution.
- Multitasking.
- Problem solving.
- Household assistance.
- Patience and emotional support.
- Activity planning and engagement.
- Homework assistance and tutoring.
Education
High School Diploma -
Santa Fe Unit School
Santa Fe, TN06-2020
Skills
- Multitasking and organization
- Teamwork and collaboration
- Proactive problem-solving
- Task prioritization
- Staff support
- Typing
- Basic Computer skills
- Microsoft Word
- Email communication
- Internet research
- Verbal and written communications
- Active listening
- Attention to detail
- Positive attitude and hard worker
- Calm and collected during stressful situations
- Adaptability
Interests
Timeline
Crew Leader
AMC Theatres
09.2024 - Current
First Bank Amphitheater
01.2022 - Current
Babysitter
Self-employeed
01.2017 - 10.2019
High School Diploma -
Santa Fe Unit School