Savanna Morris

Jackson,WI

Summary

Fourth-year Information Science and Technology student with hands-on experience supporting data center operations and IT systems. Skilled in troubleshooting, ticket management, and maintaining organized environments. Strong ability to communicate effectively, work independently, and support team operations in fast-paced settings. Interested in IT-support, infrastructure and networking.

Overview

years of professional experience

Work History

Data Center Technician

TEKsystems Contractor

Menomonee Falls, WI

06.2025 - Current

Monitored and maintained data center systems to ensure optimal performance and uptime.
Accepted tasks and documented status using a ticketing system.
Performed routine checks on servers to maintain operational standards.

Barista

Coffeeville

Jackson, WI

06.2024 - Current

Managed multiple tasks simultaneously in a fast-paced environment while maintaining accuracy and efficiency.
Delivered strong customer service through clear communication and problem-solving.
Maintained clean and organized workspace, ensuring smooth daily operations.

Shift Leader

Pet Supplies Plus

West Bend, WI

07.2023 - 03.2024

Supervised team members and assigned tasks to ensure efficient daily operations.
Maintained organized inventory and store areas to support workflow efficiency.

Education

Bachelor of Science - Information Science and Technology

University of Wisconsin-Milwaukee

Milwaukee, WI

05-2026

Skills

Cybersecurity: Port Scanning Vulnerability Assessment Metasploit Kali Linux
Networking: TCP/IP VLANs Routing and Switching Cisco Packet Tracer VSLM Routing Protocols
Programming: Java Python SQL JavaScript PHP C# C HTML/CSS

Systems: Windows Linux Ticketing Systems
Tools: Eclipse IDE Microsoft Office Suite Git/GitHub Visual Studio

Timeline