Savanna Olsen
Williston
Summary
Enthusiastic swim instructor with a focus on personalized lesson plans and customer service excellence. Committed to fostering student confidence and promoting a fun, engaging learning atmosphere.
Developed strong leadership and communication skills in high-paced aquatic environment. Managed staff training, safety protocols, and emergency response with high efficiency. Seeking to transition into new field, leveraging skills in team coordination and safety management.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Swim Coach
Williston Sea Lions
Williston, ND
11.2025 - Current
- Provided constructive feedback to enhance swimmers' skills and confidence.
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
- Prepared athletes for special competitions and tournaments.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Swim Instructor
Williston Arc
Williston, ND
06.2025 - Current
- Instructed diverse groups in swimming techniques and safety practices.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Adapted teaching techniques to different learning styles.
Lifeguard Supervisor
Williston Arc
Williston, ND
08.2024 - Current
- Monitored pool area to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and CPR as needed..
- Educated patrons on water safety practices and facility rules.
- Communicated effectively with team members to enhance operational efficiency during shifts.
- Maintained accurate records of incidents and daily attendance for reporting purposes.
- Trained new lifeguards on emergency protocols and operational procedures.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Supervised lifeguard team, ensuring adherence to safety protocols and operational standards.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Maintenance Assistant
SpringBrook Bible Camp
Epping, ND
06.2024 - 08.2024
- Conducted routine maintenance checks on camp facilities to ensure safety and functionality.
- Collaborated with team members to address facility issues promptly and effectively.
- Supported seasonal preparations by performing landscaping and outdoor maintenance activities.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Fostered a positive work environment through collaboration with colleagues across departments on facility improvement initiatives.
Education
Associate of Science - Psychology
Williston State College
Williston, ND05.2027
High School Diploma -
Williston High School
Williston, ND05.2025
Skills
- Swimming rules and regulations
- Physical and endurance training
- Strokes and styles demonstration
- Motivational leadership style
- Team bonding
- Certification in CPR and first aid
- Emergency response
- Conflict resolution
- Adaptability and dependability
- Customer service
Timeline
Swim Coach
Williston Sea Lions
11.2025 - Current
Swim Instructor
Williston Arc
06.2025 - Current
Lifeguard Supervisor
Williston Arc
08.2024 - Current
Maintenance Assistant
SpringBrook Bible Camp
06.2024 - 08.2024
Associate of Science - Psychology
Williston State College
High School Diploma -
Williston High School