Savanna Raines
Aurora,CO
Summary
Reliable and upbeat Customer Service Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Coffee Barista
Bronson Methodist Hospital
01.2021 - 11.2023
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Controlled line and crowd with quick, efficient service.
Hospitality Associate
Chipotle
08.2020 - 01.2021
- Accurately identified and resolved customer complaints concerning food or lodging.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Acknowledged outstanding staff performance to boost morale.
Food Preparation Worker
Cheers Restaurant
11.2017 - 07.2019
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Computer Repair Assistant
Comprenew
10.2015 - 05.2017
- Maintained excellent attendance record, consistently arriving to work on time.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Food Bank Volunteer
Senior Meals Food Pantry
10.2014 - 06.2015
- Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
- Collected and registered personal information of food recipients to include name, contact information, household demographics and occupation information.
Dishwasher
Riverside Middle School
09.2014 - 06.2015
- Communicated with team members to keep operations running smoothly by helping with cleaning and organization.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Education
High School Diploma -
Portage Northern High School
Portage, MI06.2013
Skills
- Team Lead
- Problem Resolution
- Payment Processing
- Flexibility
- Organization
- Product Merchandising
- Communications
- Customer Service
- Customer Preferences
- Professional Development
- Production Standards
Timeline
Coffee Barista
Bronson Methodist Hospital
01.2021 - 11.2023
Hospitality Associate
Chipotle
08.2020 - 01.2021
Food Preparation Worker
Cheers Restaurant
11.2017 - 07.2019
Computer Repair Assistant
Comprenew
10.2015 - 05.2017
Food Bank Volunteer
Senior Meals Food Pantry
10.2014 - 06.2015
Dishwasher
Riverside Middle School
09.2014 - 06.2015
High School Diploma -
Portage Northern High School
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