Savanna Ramirez
Hesperia,CA
Summary
I am an Advanced Team Member at Chick-fil-a Victorville. My job consists of training new hires, and making sure they understand all core values, as well as all responsibilities that come with the job. I also work alongside all team members, making sure to create guest connections, continue order accuracy, and ensuring the guest is well taken care of. I focus on communication not only with fellow coworkers but as well with guests. I love to grow and, succeed in new areas. I love creating a safe and, comfortable environment for everyone around as well.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Advanced Team Member
Chick-fil-A
Victorville, California
07.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team members to maintain cleanliness and organization.
- Trained new employees on operational procedures and customer engagement techniques.
- Handled cash transactions accurately during busy service hours.
- Rendered guest services to drive sales and customer satisfaction.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register and received payment from customers in cash or credit form.
- Served orders to customers at windows, counters and tables.
Education
Victor Valley High School
Victorville, CaliforniaSkills
- Customer engagement
- Cash handling
- Order management
- Team collaboration
- Cleanliness standards
- Employee training
- Food safety practices
- Customer satisfaction
- Effective communication
- Problem solving
- Excellent multi-tasker
- POS operation
- Food safety compliance
- Restaurant operations
- Reliable team worker
- Patience and empathy
- Customer service
Timeline
Advanced Team Member
Chick-fil-A
07.2023 - Current
Victor Valley High School