Richard Gonzales
Panorama City,CA
Summary
Dynamic and reliable professional with a proven track record at Chick Fil A, excelling in customer service and team collaboration. Skilled in POS operation and proficient in Excel, I consistently delivered exceptional experiences while maintaining operational efficiency. Recognized for my dependability, I was frequently entrusted with additional responsibilities.
Overview
6
6
years of professional experience
Work History
Advanced Team Member
Chick Fil A Arcadia
Glendora, California
10.2023 - Current
- Performed closing duties, including cleaning, restocking items, and ensuring the restaurant was properly closed.
- Provided customer service to ensure customer satisfaction and guided them through the ordering process.
- Operated cash registers and processed customer payments.
Delivery Driver
Chick Fil A
Glendora, California
04.2022 - 10.2023
- I had the responsibility of refueling cars for the week for my delivery crew.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Employee
The Ice Cream Shop Fosselman's
07.2021 - 12.2021
- Worked as a crew member serving customers, scooping ice cream, washing dishes, and worked as a cashier
- Would also work opening shifts opening the shop myself
Employee
Baskin Robbins
07.2019 - 02.2021
- Worked as customer service scooping ice-cream, working as a cashier, counted the register at the end of each shift, and would come in before opening hours to clean ice-cream dipping cabinets
- I was one of the most reliable crew members and would get asked to cover many shifts
Education
Associate of Science - Business Administration
Mount San Antonio College
Walnut, CA06-2024
High School - Class of 2020
La Serna High School
Whittier, CA01.2020
Skills
- Team collaboration
- Delivers exceptional customer service
- Effective communication
- POS operation
- Proficient in Excel
Timeline
Advanced Team Member
Chick Fil A Arcadia
10.2023 - Current
Delivery Driver
Chick Fil A
04.2022 - 10.2023
Employee
The Ice Cream Shop Fosselman's
07.2021 - 12.2021
Employee
Baskin Robbins
07.2019 - 02.2021
Associate of Science - Business Administration
Mount San Antonio College
High School - Class of 2020
La Serna High School
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