Savanna Russo
Staten Island,New York
Overview
7
7
years of professional experience
Work History
Emergency Communications Technician
RCA
09.2022 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Recorded caller information, and documented details in the Kodiak system.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Self Employed
DoorDash
06.2020 - Current
- Delivered food during the Covid-pandemic and followed all safety protocols.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Hostess/ Cashier
Mike's Olympic Diner
06.2018 - 03.2020
- Greeting and seating guests as they enter; and providing them with menus
- Engaging with customers to ensure they are having good experience, providing great customer service
- Answering phone calls, taking delivery and pick up orders, and packing them
- Helping with any and all positions, including waitressing.
Dental Assistant
Advanced Hylan Dental
11.2017 - 06.2018
- Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; and educate patients on postoperative and general oral health care
- Performed dental X-rays on patients, including FMS
- Worked chairside assisting dentists with specialized procedures, such as root canals, extractions, PTI’s, fillings both amalgam and composite, inserts, and impressions
- Organized and filed patient records.
Teachers Assistant
Education, Pathways
09.2015 - 12.2016
- Assisted head with classroom instruction material, exams, and record keeping
- Responsibilities included but were not limited to clerical duties, prepared classroom assignments
- Performed data entry into reporting system for student attendance, filed each students individual and personal information
- Mentored, tutored, and supervised students.
Workforce Development Intern
College and Career Resource Center
11.2014 - 02.2015
- Advised peers on college and career opportunities
- Acted as chaperone on college campus tours
- Replenished college and career tables with related information
- Designed and decorated bulletin boards throughout school
- Collected and entered data into college and career database
- Participated in City-wide Events Planning committee
Education
Earned High School Equivalency Diploma - Science, Letters, Society
College of Staten Island, City University of New York
Bachelor of Arts - Soc & Ant / Criminology & Social Justice
College of Staten Island of The City University of New York
Staten Island, NY06.2022
Associate of Arts - Liberal Arts And Sciences
College of Staten Island of The City University of New York
Staten Island06.2020
Skills
- Proficient in Microsoft Word/Office
- Excellent interpersonal skills
- Very well-organized
- Exemplary written and oral communication
- Solutions-oriented
- Information intake
- Group supervision
- Life skills education
- Youth supervision
Affiliations
Alpha Kappa Delta - International Honors Society of Sociology
January 2020
Timeline
Emergency Communications Technician
RCA
09.2022 - Current
Self Employed
DoorDash
06.2020 - Current
Hostess/ Cashier
Mike's Olympic Diner
06.2018 - 03.2020
Dental Assistant
Advanced Hylan Dental
11.2017 - 06.2018
Teachers Assistant
Education, Pathways
09.2015 - 12.2016
Workforce Development Intern
College and Career Resource Center
11.2014 - 02.2015
Earned High School Equivalency Diploma - Science, Letters, Society
College of Staten Island, City University of New York
Bachelor of Arts - Soc & Ant / Criminology & Social Justice
College of Staten Island of The City University of New York
Associate of Arts - Liberal Arts And Sciences
College of Staten Island of The City University of New York
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