Savanna Shaw
Wheelersburg
Summary
Energetic and reliable candidate with a proven ability to quickly learn and master new skills, allowing for seamless adaptation to evolving job requirements. Ready to expand my skills and take on the challenges using problem-solving and task prioritization skills to help my team succeed.
Overview
17
17
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Project Support Associate I
Socco
Piketon
10.2025 - Current
- Coordinated project schedules and resource allocation for various initiatives.
- Organized documentation and maintained accurate project records for reference.
- Supported team members by facilitating meetings and sharing relevant information.
- Provided administrative support, including scheduling and task prioritization for projects.
- Provided support to project teams by scheduling meetings, creating presentations, taking notes during meetings, and distributing materials as needed.
- Generated purchase orders for items required for specific projects in accordance with company policies.
Owner
Self Employed
Wheelersburg
09.2025 - Current
- Managed daily operations and workflow for various projects and services.
- Developed marketing strategies to promote business offerings and attract clients.
- Oversaw financial management, including budgeting and expense tracking.
- Built strong relationships with clients through effective communication and service delivery.
- Ensured compliance with industry regulations and maintained quality standards.
- Ensured compliance with local, state, and federal regulations.
- Analyzed data from previous events in order to improve future ones.
- Sourced venues for events in accordance with client needs and preferences.
Manager
Simply M Boutique
Wheelersburg
12.2022 - Current
- Assisted customers with product selection and inquiries effectively.
- Maintained a clean and organized sales floor environment daily.
- Processed transactions accurately using point-of-sale systems.
- Trained new associates on store policies and procedures thoroughly.
- Oversaw inventory management to align stock levels with sales forecasts.
- Resolved customer complaints regarding sales and service.
- Provided on-site support during the day of the event including problem solving if necessary.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Collaborated with clients to identify their goals and expectations from the event.
Project Support Associate I
Fluor-BWTX
Piketon
12.2023 - 10.2025
- Organized documentation and maintained accurate project records for reference.
- Supported team members by facilitating meetings and sharing relevant information.
- Provided administrative support, including scheduling and task prioritization for projects.
- Provided support to project teams by scheduling meetings, creating presentations, taking notes during meetings, and distributing materials as needed.
Billing Service Specialist
Big Sandy Annex
Franklin Furnace
04.2023 - 12.2023
- Mitigated system errors with proactive verification of billing information.
- Posted payments, reconciled invoices and created billing statements.
- Adjusted work to match specifications set for different products and orders.
- Verified accuracy of billing data and revised errors.
- Resolve billing problems using successful communication with involved parties.
Parts Return Specialist
Big Sandy Annex
Franklin Furnace
05.2021 - 05.2023
- Promptly return parts to vendors according to each one's procedures.
- Respond to customers, vendors, and staff quickly resolved issues, cultivating strong, long-term relationships.
- Supported inventory accuracy and recorded material movements in company software.
- Offering assistance with additional tasks to keep projects on-task and meet deadlines.
Customer Service Representative
Big Sandy Annex
Franklin Furnace
07.2020 - 05.2021
- Managed customer calls efficiently in a fast-paced call center environment.
- Delivered fast and friendly service regarding questions and service complaints.
- Followed up with customers to offer additional support and check resolution satisfaction.
Client Service Representative
McCain & Associates of Ohio, LLC
Wheelersburg
06.2009 - 07.2020
Education
Bachelor of Science in Business Administration - Marketing
SHAWNEE STATE UNIVERISTY
PORTSMOUTH, OHGreen High School
Franklin Furnace, OHSkills
- Content creation
- Event planning
- Customer relationship management
- Project coordination
- Market research
- Team collaboration
- Attention to detail
- Photography
Certification
- The Exceptional Assistant, Pryor Learning Solutions, 02/01/19
- Microsoft Excel/The Basics, Pryor Learning Solutions, 03/01/19
- A Drug Free Workplace for Healthcare, Pryor Learning Solutions, 08/01/19
- How to Re-Energize Yourself at Work, Pryor Learning Solutions, 08/01/19
Timeline
Project Support Associate I
Socco
10.2025 - Current
Owner
Self Employed
09.2025 - Current
Project Support Associate I
Fluor-BWTX
12.2023 - 10.2025
Billing Service Specialist
Big Sandy Annex
04.2023 - 12.2023
Manager
Simply M Boutique
12.2022 - Current
Parts Return Specialist
Big Sandy Annex
05.2021 - 05.2023
Customer Service Representative
Big Sandy Annex
07.2020 - 05.2021
Client Service Representative
McCain & Associates of Ohio, LLC
06.2009 - 07.2020
Bachelor of Science in Business Administration - Marketing
SHAWNEE STATE UNIVERISTY
Green High School