Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Savanna Silva-Villegas

New Braunfels

Summary

Dynamic barbershop manager with a proven track record at Knockouts Haircuts For Men, excelling in customer service excellence and problem-solving. Enhanced client satisfaction by optimizing appointment bookings, reducing wait times, and maintaining a pristine environment. Bilingual and a quick learner, committed to fostering a welcoming atmosphere for all clients.

Overview

12
12
years of professional experience

Work History

Barbershop Manager/Barber

Knockouts Haircuts For Men
05.2021 - 03.2025


  • Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
  • Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.

Barbershop Assistant Manager/Barber

Supercuts
08.2013 - 05.2021
  • Safeguarded client privacy by securely handling personal information when creating new profiles or updating existing records in the system database.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Processed payments, entering sales in register for prompt customer service.

Server

IHOP
02.2017 - 10.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Arts - Film Production

Texas State University
San Marcos, TX
12-2021

Skills

  • Health and safety compliance
  • Quick learner
  • Cleaning and sanitation
  • Customer service excellence
  • Bilingual
  • Team collaboration
  • Problem-solving

Languages

Spanish

Timeline

Barbershop Manager/Barber

Knockouts Haircuts For Men
05.2021 - 03.2025

Server

IHOP
02.2017 - 10.2017

Barbershop Assistant Manager/Barber

Supercuts
08.2013 - 05.2021

Bachelor of Arts - Film Production

Texas State University

Similar Profiles

CREATE PROFILE