Savanna Walls
Christiana,TN
Summary
Transitioning from technology sales and consulting to personal training, leveraging my psychology background, interpersonal skills, and sales experience. I bring strong communication, leadership, and sales management skills to a client-centered environment. Proficient in Salesforce for sales optimization, I excel in cultivating relationships, developing leads, and achieving goals through proactive leadership. With a unique blend of psychology education and technology sales expertise, I thrive in fast-paced environments, delivering results and promoting wellness through effective communication and strategic execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Strategy Manager
Concept Technology
Nashville, TN
08.2022 - Current
- Cement the relationship with new and existing customers including onboarding, integration, account growth, new product adoption, and renewals
- Develop a “consultant” perspective to client communications, questions, and meetings
- Lead and present at regular client meetings, both in-person and over video conference
- Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies
- Work closely with the executive team to translate customer feedback into specific product requirements
Account Manager/Account Executive
Nashville Computer Inc.
Brentwood, TN
01.2021 - 08.2022
- Managing accounts for long-term success and establishing good rapport and relationships with clients
- Developing new sales opportunities through technical business reviews quarterly
- Preparing reports/PowerPoints on accounts and transactions of technical security and business continuity
- Researching prospects and meeting on-site with prospects to close business
- Contacting potential and existing clients on the phone, by email and in person to handle questions, inquires, and complaints
- Maintaining a partnership with multiple technology companies (Dell Technologies, Ingram Micro, etc.)
- Developing sales tactics and implanting ideas for growing Managed I.T
- Service providers (The 20)
Inside Sales Account Manager
Dell Technologies
Nashville, TN
08.2016 - 01.2021
- Builds relationships with customers based on knowledge of Dell’s technology products, and services
- Connecting with our customers through 30-40 customer contacts per day
- Sells multiple lines of business or services (e.g
- After point of sale, warranty tags, break/fix maintenance) with limited sales responsibility of high-end services (e.g
- Managed / professional services)
- Develops account relationships typically with single decision makers within small businesses
- Effectively articulates the value proposition associated with Dell’s products and services
Education
Bachelor of Science - Psychology
Troy University
Skills
- Excellent communication skills
- Leadership skills
- Technology knowledge
- Industry trends knowledge
- Exercise program design
- Client Coaching
- Fitness routines
- Pre-and post-natal fitness
- Maintaining pipeline
- Developing sales leads
- Closing sales leads
- Upselling
- Team selling
- Positive mindset
- Goal oriented
Certification
- National Academy of Sports Medicine (NASM) Certified Personal Trainer (CPT)
Timeline
Client Strategy Manager
Concept Technology
08.2022 - Current
Account Manager/Account Executive
Nashville Computer Inc.
01.2021 - 08.2022
Inside Sales Account Manager
Dell Technologies
08.2016 - 01.2021
Bachelor of Science - Psychology
Troy University
- National Academy of Sports Medicine (NASM) Certified Personal Trainer (CPT)
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