Chris J Morgan
Christiana,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
38
38
years of professional experience
Work History
Assistant Store Manager
O'Reilly Auto Parts Store
01.2021 - Current
- Conducted regular audits for accurate stock levels, reducing excess inventory.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Completed routine store inventories
- Store won two awards in 2024 - reached 2 million in sales - Best store in district
Parts Specialist
Meade Equipment
01.2019 - 12.2020
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Parts Specialist
TriGreen Equipment
01.2018 - 12.2018
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Picker
Amazon
01.2014 - 12.2017
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
Parts Specialist
Southeast Signature
01.2008 - 12.2013
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Parts Manager
Harts Chapel Nissan
01.2005 - 12.2007
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
- Coordinated with other departments within the company for smooth cross-functional operations.
- Collaborated with sales team to develop targeted marketing campaigns, boosting product visibility and sales revenue.
Parts Specialist
Roberts Nissan/Toyota
01.2004 - 12.2004
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Parts Specialist
Mid South Bus Center
01.2002 - 12.2003
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Warehouse Manager
Mid South Pump Sales/Srv
08.2001 - 01.2002
- Optimized inventory accuracy by conducting regular audits and streamlining tracking processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Parts Specialist
Nissan of Murfreesboro
01.2000 - 08.2001
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Parts Manager
Celebration Nissan
01.1997 - 12.1999
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
Assistant Parts Mgr
Willingham Mazda
01.1991 - 12.1996
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.
- Managed warranty returns effectively, liaising with manufacturers to ensure prompt processing of claims without excessive delays for customers or the dealership.
- Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
Millwright Apprentice
Illinois Union #1051
01.1987 - 12.1990
- Developed strong problem-solving skills through hands-on experience with complex mechanical systems under supervision from experienced millwrights.
- Maintained an organized workspace, ensuring all tools were readily available for efficient task completion.
- Supported senior millwrights with dismantling, moving, and reassembling machinery as needed for optimal functionality.
- Increased workplace safety through careful adherence to protocols and guidelines during all tasks.
- Utilized precision measuring tools to align machinery components accurately, resulting in smooth operations and minimal wear on parts.
- Demonstrated versatility by working effectively on a variety of industrial equipment types and models.
- Adhered strictly to quality control standards, ensuring all work met or exceeded expectations.
- Installed stationary industrial machinery and mechanical equipment according to layout plans.
Education
Parts - Management - Customer Service
01.2013
Vocational Major - Computer Science
01.1985
Skills
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Store organization
- Store opening and closing
- Attention to detail
- Stock management
- POS systems
- Display setup
- Stock rotations
- Transaction processing
Timeline
Assistant Store Manager - O'Reilly Auto Parts Store
01.2021 - Current
Parts Specialist - Meade Equipment
01.2019 - 12.2020
Parts Specialist - TriGreen Equipment
01.2018 - 12.2018
Picker - Amazon
01.2014 - 12.2017
Parts Specialist - Southeast Signature
01.2008 - 12.2013
Parts Manager - Harts Chapel Nissan
01.2005 - 12.2007
Parts Specialist - Roberts Nissan/Toyota
01.2004 - 12.2004
Parts Specialist - Mid South Bus Center
01.2002 - 12.2003
Warehouse Manager - Mid South Pump Sales/Srv
08.2001 - 01.2002
Parts Specialist - Nissan of Murfreesboro
01.2000 - 08.2001
Parts Manager - Celebration Nissan
01.1997 - 12.1999
Assistant Parts Mgr - Willingham Mazda
01.1991 - 12.1996
Millwright Apprentice - Illinois Union #1051
01.1987 - 12.1990
Shelbyville Vo-Tech School - Vocational Major, Computer Science
Mazda/Audi/Nissan/Hyundai/VW - Parts - Management, Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards
Owner 1st - Award of Excellence, 2 years, Nissan
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPaid time offWork from home optionPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekSimilar Profiles
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