Savanna Wing
Gorham,NH
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations.
Overview
6
6
years of professional experience
Work History
Emergency Communications Officer
Cumberland County Sheriff's Office
Windham, ME
07.2019 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Provided on-the-job training and coaching to develop new dispatchers.
- Assisted callers in emergency situations with appropriate information and support.
Medical Assistant
Northern Light Mercy Hospital
Portland, ME
08.2018 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
CNA
Avita Of Stroudwataer
Westbrook, ME
05.2017 - 08.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
No Degree - Social Work
Southern Maine Community College
South Portland, MEBachelor of Science - Psychology With Emphasis in Trauma
Grand Canyon University
Phoenix, AZ05.2027
GED -
Gorham High School
Gorham, ME 06.2012
Skills
- Call Management
- Decision-Making
- Works Well Under Pressure
- EMS Dispatch
- Critical Thinking
- Knowledge of Medical and Psychiatric Terminology
- High-Risk Populations Identification
- Information Gathering and Relay
Timeline
Emergency Communications Officer
Cumberland County Sheriff's Office
07.2019 - Current
Medical Assistant
Northern Light Mercy Hospital
08.2018 - 07.2019
CNA
Avita Of Stroudwataer
05.2017 - 08.2018
No Degree - Social Work
Southern Maine Community College
Bachelor of Science - Psychology With Emphasis in Trauma
Grand Canyon University
GED -
Gorham High School