Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savanna Wing

Gorham,NH

Summary

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations.

Overview

6
6
years of professional experience

Work History

Emergency Communications Officer

Cumberland County Sheriff's Office
07.2019 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Followed established protocols for professional handling of emergency situations.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Assisted callers in emergency situations with appropriate information and support.

Medical Assistant

Northern Light Mercy Hospital
08.2018 - 07.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

CNA

Avita Of Stroudwataer
05.2017 - 08.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Education

No Degree - Social Work

Southern Maine Community College
South Portland, ME

Bachelor of Science - Psychology With Emphasis in Trauma

Grand Canyon University
Phoenix, AZ
05.2027

GED -

Gorham High School
Gorham, ME
06.2012

Skills

  • Call Management
  • Decision-Making
  • Works Well Under Pressure
  • EMS Dispatch
  • Critical Thinking
  • Knowledge of Medical and Psychiatric Terminology
  • High-Risk Populations Identification
  • Information Gathering and Relay

Timeline

Emergency Communications Officer

Cumberland County Sheriff's Office
07.2019 - Current

Medical Assistant

Northern Light Mercy Hospital
08.2018 - 07.2019

CNA

Avita Of Stroudwataer
05.2017 - 08.2018

No Degree - Social Work

Southern Maine Community College

Bachelor of Science - Psychology With Emphasis in Trauma

Grand Canyon University

GED -

Gorham High School

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Savanna Wing