Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proactive in identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Supervisor
Napleton's Valley Hyundai
01.2022 - 10.2023
Monitored numerous social media platforms to ensure overall satisfaction for consumers
Engaged with customers via chat, phone and email to answer questions regarding products and pricing
Collaborated with multiple departments to help fulfill customer requests
Easily maneuvered through multiple different databases to find necessary information
Monitored online reviews and social media accounts for the dealership and promptly responded to any customer concerns
Organized scheduling between clients and outside vendors in order to complete work in a timely manner
Assisted with filing finished work tickets
ICU Veterinary Technician
MedVet
10.2021 - 01.2022
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Performed radiograph and ultrasound testing to assist doctors in making informed diagnoses and determining best treatment plans.
Filed daily progress records, surgery logs, x-ray logs, and routine records.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Maintained detailed records of animal health care and diagnostic treatments.
Triaged incoming patients to determine treatment needs and urgency of care.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Collected patient biopsies and blood samples for laboratory analysis.
Performed dental cleanings using ultrasonic scaler.
Assisted in preparation and administration of anesthesia for surgical processes.
Education
Undergraduate Certificate - Medical Billing And Coding