Savannah Borel
Jacksonville
Summary
Dynamic and reliable professional with extensive experience in childcare and customer service. Known for my cheerful demeanor and strong schedule management skills, I foster trusting relationships while ensuring safety and well-being in diverse environments.
Overview
4
4
years of professional experience
Work History
Nanny
Self Employed
Jacksonville, FL
10.2025 - 05.2026
- Provided nurturing care, ensuring safety and well-being of children in diverse environments.
- Developed engaging educational activities, fostering cognitive and social development.
- Maintained clear communication with parents regarding children's progress and daily activities.
- Managed schedules effectively, balancing playtime, meals, and rest periods for optimal routine.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Pet Sitter
Rover
Jacksonville, FL
05.2025 - 10.2025
- Provided personalized care for pets, ensuring comfort and safety during daily routines.
- Developed trusting relationships with pet owners through effective communication and updates.
- Managed multiple pet sitting assignments, adapting quickly to changing schedules and needs.
- Coordinated feeding, exercise, and medication schedules tailored to individual pet requirements.
Customer Experience Lead
Butterfly Beach
03.2025 - 05.2025
- Led initiatives to enhance customer satisfaction and loyalty through targeted feedback analysis.
- Developed training programs for staff to improve service delivery and operational efficiency.
- Implemented strategies to streamline communication between departments, enhancing overall customer experience.
- Analyzed customer feedback data to identify trends and recommend process improvements.
- Introduced targeted upselling strategies that boosted revenue without compromising customer satisfaction levels.
Guest Lead
Altar'd State
Fort Myers, FL
06.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Shift Lead
MWR Aquatics
Jacksonville, FL
05.2023 - 09.2024
- Supervised daily operations, ensuring compliance with safety protocols and facility regulations.
- Monitored inventory levels, facilitating timely replenishment of supplies for aquatic programs.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Shift Lead
Cold Stone Creamery
Jacksonville, FL
03.2022 - 05.2024
- Supervised daily operations, ensuring compliance with safety protocols and facility regulations.
- Trained and mentored new staff on customer service procedures and operational standards.
- Resolved customer inquiries and complaints, fostering a positive experience for all guests.
- Collaborated with management to develop training materials aimed at enhancing employee performance.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Nail Technology -
Parisian Spa Institute
Jacksonville, FL06.2026
Some College - Elementary Education
Florida Gulf Coast University
Fort Myers, FLHigh School Diploma -
Bishop John J. Snyder High School
Jacksonville, FL05.2024
Skills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Cheerful and energetic
- Childcare
- Cleaning and sanitation
Accomplishments
- Senior Class Representative for the class of 2024
- Coach high school girls Varsity Soccer
Timeline
Nanny
Self Employed
10.2025 - 05.2026
Pet Sitter
Rover
05.2025 - 10.2025
Customer Experience Lead
Butterfly Beach
03.2025 - 05.2025
Guest Lead
Altar'd State
06.2024 - 03.2025
Shift Lead
MWR Aquatics
05.2023 - 09.2024
Shift Lead
Cold Stone Creamery
03.2022 - 05.2024
Nail Technology -
Parisian Spa Institute
Some College - Elementary Education
Florida Gulf Coast University
High School Diploma -
Bishop John J. Snyder High School