Savannah Bragg
Rogersville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess/Waitress
Little Dutch Restaurant
Morristown, TN
05.2024 - Current
- Greeted customers and escorted them to their tables, as well as provided menus and answered questions with strong attention to details regarding special requests and client preferences.
- Strong coordination skills when managing reservations, waitlists, and special requests for large parties during regular and high-volume service times.
- Strong communication skills from table to kitchen staff to ensure optimal execution of any special orders or dietary restrictions and ensure excellent customer service execution.
- Responsibly managed and handled cash and computer systems with ease, exceptional accuracy, and efficiency.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained a highly organized and clean location with strong attention to details when managing supplies and workplace necessities in order to prevent any service disruptions.
- Delivered outstanding service and support from initial interaction to final departure, as well as built positive ongoing relationships with other front-of-house and kitchen staff members.
Assistant Librarian
Morristown Hamblen Library
Morristown, TN
03.2024 - 05.2024
- Used strong organizational and file management skills to catalogue, organize, and file materials to ensure accurate inventory and retrieval of information.
- Utilized strong customer service and communication skills to assist with client inquiries, research needs, and navigating complex technical concerns.
- Created displays for new book releases as well as maintained regular displays for ease of use and organization.
- Used advanced record-keeping skills to manage inventory of periodicals, newspapers, audio-visual materials, and microfilm with high attention to detail.
Classroom Notetaker
Walters State Community College
Morristown, TN
01.2024 - 05.2024
- Attended classes regularly to ensure accurate note-taking and collected detailed and comprehensible notes for individual students unable to attend class or document lectures.
- Provided written summaries of lectures in a timely manner and uploaded finished documents to the university server for access by professors and students.
- Prepared detailed outlines of course material as needed by students and kept up-to-date on changes in course content and assignments.
- Organized student records related to notetaking services in accordance with school policies and procedures and coordinated with department staff regarding any special accommodations needed by students requiring notetaking services.
- Maintained confidentiality of all student information obtained through the course of providing notetaking services.
Education
Associate of Applied Science - Political Science
Walters State Community College
Morristown, TN12-2024
Skills
- Guest Relations Management
- Conflict Resolution
- Complex Problem-Solving
- Service prioritization
- Skilled researcher
- Database Management
- Records Management
- Administrative Support
- Materials Distribution
Certification
- Work Keys Certified
References
References available upon request.
Timeline
Restaurant Hostess/Waitress
Little Dutch Restaurant
05.2024 - Current
Assistant Librarian
Morristown Hamblen Library
03.2024 - 05.2024
Classroom Notetaker
Walters State Community College
01.2024 - 05.2024
- Work Keys Certified
Associate of Applied Science - Political Science
Walters State Community College
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