Gabriela Rodriguez
Fitchburg,MA
Summary
A very dedicated student excited to put in the best effort and interpersonal skills into hard work. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess And Waitress
Ixtapa Mexican Grill
05.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Cashier Assistant
Walmart
06.2022 - 10.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Education
High School Diploma -
Mount Wachusett Community College
Gardner, MA06-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Scheduling
- Guest relations management
- Menu memorization
- Systems evaluation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Assistant
Walmart
06.2022 - 10.2024
Restaurant Hostess And Waitress
Ixtapa Mexican Grill
05.2022 - Current
High School Diploma -
Mount Wachusett Community College
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