SAVANNAH CUEVAS
132 County Road 359, George West,TX
Summary
Detail-oriented administration professional with over six years of experience in front desk operations and office support. Proven ability to manage high-volume customer interactions while maintaining organized records and performing accurate data entry. Expertise in financial transactions and delivering exceptional customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Receptionist
Best Western Executive Inn
George West, Texas
06.2025 - Current
- Managed front desk operations, enhancing guest experience through efficient check-ins and reservations.
- Processed cash and credit card transactions, ensuring accuracy and compliance in financial documentation.
- Executed data entry and reservation management tasks, supporting overall hotel operations.
- Efficiently scheduled room reservations using hotel management software.
CUSTOMER SERVICE REPRESENTATIVE
Circle K
George West, TX
01.2025 - Current
- Managed daily influx of customers in fast-paced retail environment to enhance service delivery.
- Processed point-of-sale transactions accurately to ensure customer satisfaction.
- Resolved customer concerns promptly, contributing to positive shopping experience and store organization.
OWNER
Little Bit's Sassy Scents
George West, TX
09.2021 - Current
- Expanded customer base by implementing targeted social media marketing strategies.
- Cultivated strong customer relationships to enhance loyalty and repeat business.
- Oversaw budgeting processes to enhance profitability and manage expenses effectively.
- Directed small business operations, including marketing, inventory management, and order fulfillment.
FINANCIAL SERVICE REPRESENTATIVE
World Finance Corporation
George West, TX
05.2023 - 12.2024
- Guided customers through loan processes and financial services to enhance understanding and access.
- Managed client accounts, conducting financial assessments to identify tailored service solutions.
- Ensured compliance by maintaining accurate financial records and implementing necessary updates.
FRONT CLERK/BARKEEPER
Solburgers
George West, TX
04.2023 - 08.2023
- Delivered exceptional customer service while processing food and beverage orders efficiently.
- Collaborated with kitchen staff to ensure timely service delivery.
- Ensured cleanliness and managed inventory to maintain high quality standards.
ASSISTANT MANAGER
Sonic Drive-In
George West, TX
01.2023 - 04.2023
- Supervised daily operations and employee performance to enhance efficiency.
- Managed cash drawers and delegated shift tasks to optimize workflow.
- Ensured high levels of customer satisfaction and maintained service quality standards.
SELECTION SPECIALIST
Three Rivers Ford
Three Rivers, TX
10.2022 - 01.2023
- Scheduled appointments and managed customer records to streamline customer interactions.
- Coordinated phone communications with customers to improve service delivery.
- Updated vehicle inventory listings to ensure accurate availability for customer inquiries.
ASSISTANT MANAGER
Sonic Drive-In
George West, TX
07.2020 - 10.2022
- Managed store operations, leading team members to increase productivity and streamline processes.
- Trained staff to achieve optimal performance and consistently meet service standards.
- Resolved customer complaints, enhancing service flow and increasing customer satisfaction.
- Handled cash inventory, maintaining accuracy and efficiency in financial transactions.
Education
EMERGENCY MEDICAL TECHNICIAN -
Angel Care Training Academy
Beeville, TX09-2024
Some College (No Degree) - Associates of Science
Coastal Bend College
Beeville, TXSkills
- Marketing strategies
- Client service excellence
- Information technology
- Team collaboration
- Problem analysis
- Social media engagement
- Data analysis
- Analytical problem solving
- Time management
- Teamwork
- Social engagement
- Public speaking
Awards
- Management Training & Promotion
- Narcan Training/Certification
- Phi Theta Kappa National Honor Society
- Cardiopulmonary Resuscitation (CPR) Certified
- Certified Tax Preparer
- Certified Loan Preparer
Languages
- Spanish
- English, Advanced
- Spanish, Intermediate
Timeline
Receptionist
Best Western Executive Inn
06.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
Circle K
01.2025 - Current
FINANCIAL SERVICE REPRESENTATIVE
World Finance Corporation
05.2023 - 12.2024
FRONT CLERK/BARKEEPER
Solburgers
04.2023 - 08.2023
ASSISTANT MANAGER
Sonic Drive-In
01.2023 - 04.2023
SELECTION SPECIALIST
Three Rivers Ford
10.2022 - 01.2023
OWNER
Little Bit's Sassy Scents
09.2021 - Current
ASSISTANT MANAGER
Sonic Drive-In
07.2020 - 10.2022
EMERGENCY MEDICAL TECHNICIAN -
Angel Care Training Academy
Some College (No Degree) - Associates of Science
Coastal Bend College