Savannah Davison
Nashville,TN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Fine Dining Server
Skulls Rainbow Room
08.2023 - Current
- Curated unique and memorable experiences for guests by going above and beyond for guest's needs and exceeding expectations
- Effectively communicated with all levels of staff during service to create a smooth and successful evening that allows any problems to get solved before escalation
- Used product knowledge to better educate guests and walk them through menu items and wine pairings to increase sales and their restaurant experience
Fine Dining Server
Harper's Steakhouse
09.2023 - 04.2024
- Performed at all levels of service, from front of house to back of house in support of the best interest of my team
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Fine Dining Server
House of Cards
11.2021 - 05.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed under strict time constraints while effectively meeting all deadlines, maintaining consistent customer satisfaction, and producing top sales amongst peers(~144$ per guest)
- Maintained a spotless well-kept table ensuring all guest needs were met, glasses were full, and all necessary items were available at all times.
Education
Bachelor of Arts - Entrepreneurship And French
University of Iowa
Iowa City, IA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Point of sale operation
- Task prioritization
Timeline
Fine Dining Server
Harper's Steakhouse
09.2023 - 04.2024
Fine Dining Server
Skulls Rainbow Room
08.2023 - Current
Fine Dining Server
House of Cards
11.2021 - 05.2023
Bachelor of Arts - Entrepreneurship And French
University of Iowa
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