Jose Pereira
Ridgewood,NY
Summary
Restaurant server with over a decade of experience in food & hospitality with fine dining experience. Genuine and personal devotion to giving the guest the best hospitality and bespoke experience. A firm believer in teamwork through communication and problem-solving. A strong desire to learn ways in becoming the best employee for the establishment.
Overview
11
11
years of professional experience
Work History
Fine Dining Server
Marseille
Hell's Kitchen, NY
08.2022 - Current
- Deliver exceptional dining experiences through attentive service and thorough menu knowledge.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery.
- Trained new team members on service standards and restaurant protocols.
- Managed customer inquiries and resolved issues to uphold high service standards.
- Suggested wine pairings to go with specific menu items.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Server/Bartender
The Seneca
Ridgewood, NY
10.2024 - Current
- Provided exceptional customer service in medium capacity bar/restaurant
- Managed food and beverage orders efficiently and accurately.
- Maintained cleanliness and organization of dining area and service stations.
Restaurant Server
5 Napkin Burger
New York, NY
07.2017 - 09.2022
- Provided exceptional customer service, ensuring guest satisfaction and loyalty.
- Managed food and beverage orders, maintaining accuracy and efficiency during peak hours.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Kept server areas clean and stocked to increase efficiency while working tables.
Restaurant Server
Texas Roadhouse
Poughkeepsie, NY
05.2017 - 07.2017
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
Restaurant Server
Hurricane Grill & Wings
Poughkeepsie, NY
10.2014 - 05.2017
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Film Production
Brooklyn College
Brooklyn, NY05-2020
Improv 101-401 - Improv
Upright Citizen's Brigade
New York, NY04-2025
Skills
- Fine Dining Experience
- Strong Work Ethic
- Multitasking & Hustle
- Menu Knowledge & Upselling
- Wine Pairing Knowledge
- Allergen Knowledge
- Strong Communication & Teamwork Skills
- POS Proficiency
- Conflict Resolution
- Cash Handling
Timeline
Server/Bartender
The Seneca
10.2024 - Current
Fine Dining Server
Marseille
08.2022 - Current
Restaurant Server
5 Napkin Burger
07.2017 - 09.2022
Restaurant Server
Texas Roadhouse
05.2017 - 07.2017
Restaurant Server
Hurricane Grill & Wings
10.2014 - 05.2017
Bachelor of Science - Film Production
Brooklyn College
Improv 101-401 - Improv
Upright Citizen's Brigade