Savannah Dodd
New York,NY
Summary
Ambitious and passionate NYU graduate eager to contribute developed knowledge in a luxury fashion assistant role. Skilled in customer service and product development. Used to working in customer relations, high pace settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Wholesale Assistant
PatBO
06.2022 - Current
- Assist the wholesale director with being the second point of contact for all of the brand's major clients. Including Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Harrods, Revolve, FWRD, and Harvey Nichols Dubai.
- Selling and pulling suitable looks for each wholesale client as per their clientele during Market Week.
- Schedule and coordinate meetings and appointments with wholesale clients.
- Communicate with buyers daily, responding to inquiries and orders queries.
- Enter clients' orders into our order software system, Exenta.
- Correspond with our logistics manager and warehouse to facilitate orders shipping on time.
Sales Associate
Alo Yoga
03.2022 - 06.2022
- Assisted customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stayed up to date on company products and services to support sales objectives.
- Worked with fellow sales team members to achieve group targets.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Product Specialist Intern
Glolaser Facials
05.2020 - 04.2021
- Completed ongoing quality checks on skin care devices and products, closely following strict quality assurance guidelines.
- Assisted in sourcing skin care devices and products from Korea.
- Improved and assisted in customer service issues.
- Supported the brands marketing and social media platform by sourcing relevant content. Also modeled for two of the brands campaigns for new products and photo content.
- Created and updated Excel spreadsheets detailing latest information regarding product development and marketing.
- Identified needs of customers promptly and efficiently.
Non-Profit Intern
Bob Woodruff Foundation
06.2019 - 03.2020
- Completed thorough research into different topics and prepared reports detailing information obtained and relevant insights.
- Supported projects by keeping files organized, sharing communications and preparing spaces for meetings.
- Helped staff members with writing correspondence, restocking supplies and other administrative needs.
- Assisted in organizing the events and guest list for the annual benefit, Stand Up For Heroes.
Education
Bachelor of Arts - Global Liberal Studies
New York University
New York, NY05.2022
Skills
- Customer Service
- Organizational skills
- Leadership
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Word
- Exenta
- Product development
- Product knowledge
- Work ethic
- Industry trend understanding
- Key Accounts knowledge
- Report Generation
- Client relationship management
Timeline
Wholesale Assistant
PatBO
06.2022 - Current
Sales Associate
Alo Yoga
03.2022 - 06.2022
Product Specialist Intern
Glolaser Facials
05.2020 - 04.2021
Non-Profit Intern
Bob Woodruff Foundation
06.2019 - 03.2020
Bachelor of Arts - Global Liberal Studies
New York University